vista has dropped connectivity with Netgear router

[greaves85]

Hi there,
I recently bought an hp laptop with windows vista and the wireless netgear
router 614 v8. However the connection is always dropping, and usually won't
connect after coming out of sleep, it can't be a problem with the router
because there are other computers not vista that have no connection problems.
Do i need to change any setting on my comp? restarting the router does
nothing, this is frustrating, help!

 

[Barb Bowman]

see if http://support.microsoft.com/default.aspx/kb/933872/en-us
helps.

after you apply this fix, if you still have the problem, make sure
you have the latest drivers for the network card. and please post
the text output of ipconfig /all

http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

Hi there,
I recently bought an hp laptop with windows vista and the wireless netgear
router 614 v8. However the connection is always dropping, and usually won't
connect after coming out of sleep, it can't be a problem with the router
because there are other computers not vista that have no connection problems.
Do i need to change any setting on my comp? restarting the router does
nothing, this is frustrating, help!

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[greaves85]

so i downloaded it and restarted and it didn't work, here is the text output:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4321AG 802.11a/b/g/draft-n
Wi-Fi
Adapter
Physical Address. . . . . . . . . : 00-1A-73-81-8F-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a19b:2d6c:ada1:d3a7%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 03, 2008 5:27:39 PM
Lease Expires . . . . . . . . . . : Friday, January 04, 2008 5:27:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 268442227
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-83-EE-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.2%18(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e388:2837:364b:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2837:364b:3f57:fefd%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{E63ADE85-D1B3-42E9-BB77-3AFDCBD3F
77A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Owner>

 

[greaves85]

o and it says i do have the latest drivers installed for the network card.

 

[Barb Bowman]

first, unbind IPv6 from the wireless
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

does anything change?

other things to consider:
1. change the channel on the router
2. be sure you are broadcasting the SSID

so i downloaded it and restarted and it didn't work, here is the text output:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4321AG 802.11a/b/g/draft-n
Wi-Fi
Adapter
Physical Address. . . . . . . . . : 00-1A-73-81-8F-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a19b:2d6c:ada1:d3a7%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 03, 2008 5:27:39 PM
Lease Expires . . . . . . . . . . : Friday, January 04, 2008 5:27:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 268442227
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-83-EE-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.2%18(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e388:2837:364b:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2837:364b:3f57:fefd%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{E63ADE85-D1B3-42E9-BB77-3AFDCBD3F
77A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Owner>

see if http://support.microsoft.com/default.aspx/kb/933872/en-us
helps.

after you apply this fix, if you still have the problem, make sure
you have the latest drivers for the network card. and please post
the text output of ipconfig /all

http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/


--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[greaves85]

ok I unbound from IPv6 no change again,
How do you do the other two steps?
Also do you think there is a setting under my power plan that will allow me
to change whether I want to disconnect from the internet when I put the
computer into sleep or when it automatically goes into sleep. It seems that
the problem only happens when it comes out of sleep.

first, unbind IPv6 from the wireless
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

does anything change?

other things to consider:
1. change the channel on the router
2. be sure you are broadcasting the SSID

so i downloaded it and restarted and it didn't work, here is the text output:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4321AG 802.11a/b/g/draft-n
Wi-Fi
Adapter
Physical Address. . . . . . . . . : 00-1A-73-81-8F-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a19b:2d6c:ada1:d3a7%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 03, 2008 5:27:39 PM
Lease Expires . . . . . . . . . . : Friday, January 04, 2008 5:27:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 268442227
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-83-EE-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.2%18(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e388:2837:364b:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2837:364b:3f57:fefd%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{E63ADE85-D1B3-42E9-BB77-3AFDCBD3F
77A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Owner>

see if http://support.microsoft.com/default.aspx/kb/933872/en-us
helps.

after you apply this fix, if you still have the problem, make sure
you have the latest drivers for the network card. and please post
the text output of ipconfig /all

http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

On Wed, 2 Jan 2008 19:45:01 -0800, greaves85

Hi there,
I recently bought an hp laptop with windows vista and the wireless netgear
router 614 v8. However the connection is always dropping, and usually won't
connect after coming out of sleep, it can't be a problem with the router
because there are other computers not vista that have no connection problems.
Do i need to change any setting on my comp? restarting the router does
nothing, this is frustrating, help!
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Barb Bowman]

as a test, change the power plan to high performance.

as for step 2, depends on what router you have, but generally when
you log into your router, there is a wireless setup option that
turns broadcast on or off

ok I unbound from IPv6 no change again,
How do you do the other two steps?
Also do you think there is a setting under my power plan that will allow me
to change whether I want to disconnect from the internet when I put the
computer into sleep or when it automatically goes into sleep. It seems that
the problem only happens when it comes out of sleep.

first, unbind IPv6 from the wireless
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

does anything change?

other things to consider:
1. change the channel on the router
2. be sure you are broadcasting the SSID

so i downloaded it and restarted and it didn't work, here is the text output:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4321AG 802.11a/b/g/draft-n
Wi-Fi
Adapter
Physical Address. . . . . . . . . : 00-1A-73-81-8F-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a19b:2d6c:ada1:d3a7%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 03, 2008 5:27:39 PM
Lease Expires . . . . . . . . . . : Friday, January 04, 2008 5:27:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 268442227
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-83-EE-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.2%18(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e388:2837:364b:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2837:364b:3f57:fefd%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{E63ADE85-D1B3-42E9-BB77-3AFDCBD3F
77A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Owner>

:

see if http://support.microsoft.com/default.aspx/kb/933872/en-us
helps.

after you apply this fix, if you still have the problem, make sure
you have the latest drivers for the network card. and please post
the text output of ipconfig /all

http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

On Wed, 2 Jan 2008 19:45:01 -0800, greaves85

Hi there,
I recently bought an hp laptop with windows vista and the wireless netgear
router 614 v8. However the connection is always dropping, and usually won't
connect after coming out of sleep, it can't be a problem with the router
because there are other computers not vista that have no connection problems.
Do i need to change any setting on my comp? restarting the router does
nothing, this is frustrating, help!
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[luddevonosterlen]

first, unbind IPv6 from the wirelesshttp://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-...

does anything change?

other things to consider:
1. change the channel on the router
2. be sure you are broadcasting the SSID

On Thu, 3 Jan 2008 16:34:02 -0800, greaves85

i haved the same problem and searched and searched and then i read
this and i tryed and its worked.... i just unbind auto scan channels
in my dlink router and select ch 1 and it is working thx very very much

 

[Barb Bowman]

thanks for the good news.

On Sat, 12 Jan 2008 09:57:33 -0800 (PST),

i haved the same problem and searched and searched and then i read
this and i tryed and its worked.... i just unbind auto scan channels
in my dlink router and select ch 1 and it is working thx very very much

--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/