Can't find contacts from email

[Olle]

I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after
reading all I can find:
The problem appears when I try to add email addresses by clicking the To
button in the new email: Outlook answers "The address list can not be
displayed. The Contact folder associated with the address list could not be
opened"
The same thing goes for ditribution lists.

The Contact list looks OK, I can send email by marking a contact and using
Action/New message to contact.


I have checked the box "Show this as an email address book in filder list
under Properties. (opened in Folder List, right cllicking on Contacts)

File/Data File Management shows two files:
Archive Folders
Personal Folders

I have followed the instructions in both
http://home.indy.rr.com/russval/addressbook.htm#Lose
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Still, I con not find out how to resolve the problem.

 

[Russ Valentine [MVP-Outlook]]

Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder here: Tools >
E-mail accounts > View or change existing directories or address books >
Outlook Address Book > Change… >?
2. Did you configure the Address Book to display the valid Contacts Folder
by default?

 

[Olle]

1. When I open Tools > > E-mail accounts .... > Change… >
I find two Outlook Address Books, both called
Contacts: Personal Folders.
Should I remove one ofthem? As the only option is "Remove Folder", how do I
know which one?

2. I am sorry Russ, I am only a user of Oulook: How do I configure the
Address Book to display the valid Contacts Folder by default?
--
Olle , O3C Patent Translations


"Russ Valentine [MVP-Outlook]" skrev:

Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder here: Tools >
E-mail accounts > View or change existing directories or address books >
Outlook Address Book > Change… >?
2. Did you configure the Address Book to display the valid Contacts Folder
by default?

--
Russ Valentine
[MVP-Outlook]

I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after
reading all I can find:
The problem appears when I try to add email addresses by clicking the To
button in the new email: Outlook answers "The address list can not be
displayed. The Contact folder associated with the address list could not
be
opened"
The same thing goes for ditribution lists.

The Contact list looks OK, I can send email by marking a contact and using
Action/New message to contact.


I have checked the box "Show this as an email address book in filder list
under Properties. (opened in Folder List, right cllicking on Contacts)

File/Data File Management shows two files:
Archive Folders
Personal Folders

I have followed the instructions in both
http://home.indy.rr.com/russval/addressbook.htm#Lose
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Still, I con not find out how to resolve the problem.

 

[Russ Valentine [MVP-Outlook]]

1. Just remove one. If you remove the wrong one you can add it back and
remove the other.
2. You can set which folder to display first in the Address Book: Tools >
Options...

--
Russ Valentine
[MVP-Outlook]

1. When I open Tools > > E-mail accounts .... > Change… >
I find two Outlook Address Books, both called
Contacts: Personal Folders.
Should I remove one ofthem? As the only option is "Remove Folder", how do
I
know which one?

2. I am sorry Russ, I am only a user of Oulook: How do I configure the
Address Book to display the valid Contacts Folder by default?
--
Olle , O3C Patent Translations


"Russ Valentine [MVP-Outlook]" skrev:

Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder here: ToolsE-mail accounts > View or change existing directories or address books >
Outlook Address Book > Change… >?
2. Did you configure the Address Book to display the valid Contacts
Folder
by default?

--
Russ Valentine
[MVP-Outlook]

I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after
reading all I can find:
The problem appears when I try to add email addresses by clicking the
To
button in the new email: Outlook answers "The address list can not be
displayed. The Contact folder associated with the address list could
not
be
opened"
The same thing goes for ditribution lists.

The Contact list looks OK, I can send email by marking a contact and
using
Action/New message to contact.


I have checked the box "Show this as an email address book in filder
list
under Properties. (opened in Folder List, right cllicking on Contacts)

File/Data File Management shows two files:
Archive Folders
Personal Folders

I have followed the instructions in both
http://home.indy.rr.com/russval/addressbook.htm#Lose
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Still, I con not find out how to resolve the problem.

 

[Diane Poremsky [MVP]]

1. Just remove one. If you remove the wrong one you can add it back and

remove the other.

Or remove both (or all) and add the correct contacts folders back.

--
Diane Poremsky [MVP - Outlook]





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1. Just remove one. If you remove the wrong one you can add it back and
remove the other.
2. You can set which folder to display first in the Address Book: Tools >
Options...

--
Russ Valentine
[MVP-Outlook]

1. When I open Tools > > E-mail accounts .... > Change… >
I find two Outlook Address Books, both called
Contacts: Personal Folders.
Should I remove one ofthem? As the only option is "Remove Folder", how do
I
know which one?

2. I am sorry Russ, I am only a user of Oulook: How do I configure the
Address Book to display the valid Contacts Folder by default?
--
Olle , O3C Patent Translations


"Russ Valentine [MVP-Outlook]" skrev:

Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder here: Tools

E-mail accounts > View or change existing directories or address books >
Outlook Address Book > Change… >?
2. Did you configure the Address Book to display the valid Contacts
Folder
by default?

--
Russ Valentine
[MVP-Outlook]
I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after
reading all I can find:
The problem appears when I try to add email addresses by clicking the
To
button in the new email: Outlook answers "The address list can not be
displayed. The Contact folder associated with the address list could
not
be
opened"
The same thing goes for ditribution lists.

The Contact list looks OK, I can send email by marking a contact and
using
Action/New message to contact.


I have checked the box "Show this as an email address book in filder
list
under Properties. (opened in Folder List, right cllicking on
Contacts)

File/Data File Management shows two files:
Archive Folders
Personal Folders

I have followed the instructions in both
http://home.indy.rr.com/russval/addressbook.htm#Lose
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Still, I con not find out how to resolve the problem.

 

[Olle]

YES, I am back on track ! Thank you both.
--
Olle , O3C Patent Translations


"Russ Valentine [MVP-Outlook]" skrev:

1. Just remove one. If you remove the wrong one you can add it back and
remove the other.
2. You can set which folder to display first in the Address Book: Tools >
Options...

--
Russ Valentine
[MVP-Outlook]

1. When I open Tools > > E-mail accounts .... > Change… >
I find two Outlook Address Books, both called
Contacts: Personal Folders.
Should I remove one ofthem? As the only option is "Remove Folder", how do
I
know which one?

2. I am sorry Russ, I am only a user of Oulook: How do I configure the
Address Book to display the valid Contacts Folder by default?
--
Olle , O3C Patent Translations


"Russ Valentine [MVP-Outlook]" skrev:

Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder here: Tools

E-mail accounts > View or change existing directories or address books >
Outlook Address Book > Change… >?
2. Did you configure the Address Book to display the valid Contacts
Folder
by default?

--
Russ Valentine
[MVP-Outlook]
I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after
reading all I can find:
The problem appears when I try to add email addresses by clicking the
To
button in the new email: Outlook answers "The address list can not be
displayed. The Contact folder associated with the address list could
not
be
opened"
The same thing goes for ditribution lists.

The Contact list looks OK, I can send email by marking a contact and
using
Action/New message to contact.


I have checked the box "Show this as an email address book in filder
list
under Properties. (opened in Folder List, right cllicking on Contacts)

File/Data File Management shows two files:
Archive Folders
Personal Folders

I have followed the instructions in both
http://home.indy.rr.com/russval/addressbook.htm#Lose
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Still, I con not find out how to resolve the problem.

 

[Inbox20039]

Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder here: Tools >
E-mail accounts > View or change existing directories or address books >
Outlook Address Book > Change… >?
2. Did you configure the Address Book to display the valid Contacts Folder
by default?

--
Russ Valentine
[MVP-Outlook]

I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after
reading all I can find:
The problem appears when I try to add email addresses by clicking the To
button in the new email: Outlook answers "The address list can not be
displayed. The Contact folder associated with the address list could not
be
opened"
The same thing goes for ditribution lists.

The Contact list looks OK, I can send email by marking a contact and using
Action/New message to contact.


I have checked the box "Show this as an email address book in filder list
under Properties. (opened in Folder List, right cllicking on Contacts)

File/Data File Management shows two files:
Archive Folders
Personal Folders

I have followed the instructions in both
http://home.indy.rr.com/russval/addressbook.htm#Lose
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Still, I con not find out how to resolve the problem.

I have a similar problem. I removed the contact list (none now shows) and
when I open the contacts they are all there. When I go to properties the
option to show this folder as and e-mail address book is greyed out. Where
do I go from here?

 

[Russ Valentine [MVP-Outlook]]

Not sure what you mean by "contact list" since Outlook uses no such term.
Start by posting a more complete description of your problem. Include your
Outlook version, steps that created the problem, and steps used to try to
solve it so far.
--
Russ Valentine
[MVP-Outlook]

Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder here: ToolsE-mail accounts > View or change existing directories or address books >
Outlook Address Book > Change… >?
2. Did you configure the Address Book to display the valid Contacts
Folder
by default?

--
Russ Valentine
[MVP-Outlook]

I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after
reading all I can find:
The problem appears when I try to add email addresses by clicking the
To
button in the new email: Outlook answers "The address list can not be
displayed. The Contact folder associated with the address list could
not
be
opened"
The same thing goes for ditribution lists.

The Contact list looks OK, I can send email by marking a contact and
using
Action/New message to contact.


I have checked the box "Show this as an email address book in filder
list
under Properties. (opened in Folder List, right cllicking on Contacts)

File/Data File Management shows two files:
Archive Folders
Personal Folders

I have followed the instructions in both
http://home.indy.rr.com/russval/addressbook.htm#Lose
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Still, I con not find out how to resolve the problem.

I have a similar problem. I removed the contact list (none now shows) and
when I open the contacts they are all there. When I go to properties the
option to show this folder as and e-mail address book is greyed out.
Where
do I go from here?