Can't Establish An Account In 2007

[Guest]

I thought the wizard was intuitive, but maybe not. I have a brand new Windows
Vista computer, with Office 2007 Standard installed. When I try to establish
an email account to my wavecable email address, there is a screen with three
tasks, the first of which is Establish Network Connection, which gets a green
checkmark next to it. However, the second task, "Search for
(e-mail address removed) server settings" fails with a message
indicating that an encrypted connection is not available, and to attempt an
unencrypted connection. However, the search for an unencrypted connection
still results in a "X" for that task, and I am prompted to veryify my setting
and edit them if necessary. Since I have verified and re-verified that I'm
entering the correct email address, I have no real recourse other than to
click on the retry button with the same email adddress that continuously
fails, since it is the CORRECT email address. A few seconds after clicking on
retry, I get a window that says there was a problem connecting to my server.
I have verified that my email server is online and functioning properly (did
this via my wavecable email account on my wavecable webpage). I'm pretty
nonplussed by this.

 

[Guest]

I thought the wizard was intuitive, but maybe not. I have a brand new Windows
Vista computer, with Office 2007 Standard installed. When I try to establish
an email account to my wavecable email address, there is a screen with three
tasks, the first of which is Establish Network Connection, which gets a green
checkmark next to it. However, the second task, "Search for
(e-mail address removed) server settings" fails with a message
indicating that an encrypted connection is not available, and to attempt an
unencrypted connection. However, the search for an unencrypted connection
still results in a "X" for that task, and I am prompted to veryify my setting
and edit them if necessary. Since I have verified and re-verified that I'm
entering the correct email address, I have no real recourse other than to
click on the retry button with the same email adddress that continuously
fails, since it is the CORRECT email address. A few seconds after clicking on
retry, I get a window that says there was a problem connecting to my server.
I have verified that my email server is online and functioning properly (did
this via my wavecable email account on my wavecable webpage). I'm pretty
nonplussed by this.

Nevermind...it was a password problem.

 

[Brian Tillman]

Nevermind...it was a password problem.

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