Outlook 2007 Dropped Hotmail Account

H

Helfrich

I have a hotmail.com, a live.com, and a private email account all set up in
Outlook 2007 with Outlook Connector. I have been using this setup for the
last several years without any issues.

Last week, my hotmail.com account failed to connect to the server. Since
then I have not been able to get my hotmail.com account to connect. I tried
repair (which responded that it did make repairs), but still was not able to
make a server connection. I deleted the hotmail.com account from Outlook and
then added it back, but I still get a failed message when connecting to the
server.

The only way I can get access to my hotmail.com emails is by going to
hotmail online. The live.com and private email accounts do not have any
problems and are still connecting to their servers within Outlook.

There are no error messages other than the server status at the bottom of
the Outlook window. Anyone have ideas as to why the hotmail and what I can
do to get my hotmail.com back into Outlook 2007?

TIA,
Jack
 
J

JackH

It doesn't give any reason. Here is the full content of the Outlook
Connector error log file:

"Time: 3/16/2010 4:17:01 AM
Error in Mail
An unknown error was encountered during a synchronization operation with the
service. Some of the items might not have been synchronized.
998 No extra explanation

Time: 3/16/2010 4:17:04 AM
Error in Calendar
Synchronization error."


Thank you,
Jack


Diane Poremsky said:
What reason does it give for the failure?

--
Diane Poremsky [MVP - Outlook]

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http://forums.slipstick.com/showthread.php?t=39473



Helfrich said:
I have a hotmail.com, a live.com, and a private email account all set up
in
Outlook 2007 with Outlook Connector. I have been using this setup for the
last several years without any issues.

Last week, my hotmail.com account failed to connect to the server. Since
then I have not been able to get my hotmail.com account to connect. I
tried
repair (which responded that it did make repairs), but still was not able
to
make a server connection. I deleted the hotmail.com account from Outlook
and
then added it back, but I still get a failed message when connecting to
the
server.

The only way I can get access to my hotmail.com emails is by going to
hotmail online. The live.com and private email accounts do not have any
problems and are still connecting to their servers within Outlook.

There are no error messages other than the server status at the bottom of
the Outlook window. Anyone have ideas as to why the hotmail and what I
can
do to get my hotmail.com back into Outlook 2007?

TIA,
Jack
 

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