Can't Download from Internet

[Patrick Moran]

I have windows xp and ie6. I can connect to internet and
browse with no poblems but I cannot open/download any
files. The file download window opens however nothing
happens and eventually the message says 'Unable to open
this Internet site. The requested site is either
unavaiable or cannot be found. Please try again later'
This message occurs on every occasion and I have tried
numerous sites. Any ideas?

 

[Jan Il]

Hi Patrick
:

I have windows xp and ie6. I can connect to internet and
browse with no poblems but I cannot open/download any
files. The file download window opens however nothing
happens and eventually the message says 'Unable to open
this Internet site. The requested site is either
unavaiable or cannot be found. Please try again later'
This message occurs on every occasion and I have tried
numerous sites. Any ideas?

Try the following and see if it helps.

Problems downloading
http://inetexplorer.mvps.org/answers_8.htm#downloading


Hope this helps.

Jan

Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.

 

[Guest]

Hi Jan and and everyone else - see below - thanks for the
link. I've looked at all the suggestions and tried
everything but still no joy.
It's as though ie6 will not connect up to the site. I've
tried reinstalling the client and ie6 but still the same
problem. I can still browse any web site but downloading
is just not happening. I do get the File Downloading
dialog box and the moving folders but like I said, it's
as though I just can't connect to that particular site.
I've tried various sites and even pdf documents but still
nothing happens. What do you think?
:-(
thanks in advance
Patrick

 

[Jan Il]

Hi Patrick

Here are a few more items I thought of you should check.

Try resetting your security to Medium if it is on High, or to Low if set to
Medium and see it that helps.

If you have McAfee, uncheck the Active X button in that.

Also, there are some types of warez that can cause this type of problem. If
you have not run the following programs, then please download, install and
run them. Be sure to update the SpyBot and AdAware before running to be sure
they have the latest definitions. There has been a recent update for
AdAware for some of the recent variations of some adware. If you have
already run any of them. please update and run them again to be sure there
are no hidden files lingering. Be sure to reboot before running them as
well. Sometimes they can try to hide by seeming to be ;in use', so this way
they will not be associated with any files in use. Please report back the
results.

CWShredder: Free
http://tinyurl.com/2l9kl

SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
IMPORTANT:
Before trying to remove spyware using the programs below, download a copy of
LSPFIX from the URL below - some malware may kill your internet connection
when it is removed, this program will enable you to regain your connection.
http://www.cexx.org/lspfix.htm

AdAware: Free
http://www.lavasoftusa.com/support/download/

also.................

Active x Errors and Settings

ActiveX Error Message
http://www.kccsoft.com/etraining/technical.asp#activex

http://www3.telus.net/dandemar/acxen.htm

See: "Various Registry Fixes."
http://mvps.org/winhelp2002/unwanted.htm

Follow the information here to check for malware on your system that could
also cause a problem, Start with Ad-aware, Spybot, CWShredder
http://mvps.org/winhelp2002/unwanted.htm

Active X error while running windows update

"Your current security settings prohibit running Active X
controls on this page. As a result pages may not display
correctly."
http://www3.telus.net/dandemar/acxen.htm
or
http://support.microsoft.com/default.aspx?scid=kb;EN;Q319585&LN=EN

Check for bogus files in Active X Controls

Courtesy of Jim Byrd

You can check the following concerning ActiveX components trying to reach
defunct servers. If these particular ones don't show up, check for any
other anomalous entries:

Take a look in %SYSTEMDRIVE%\%SystemRoot%\Downloaded Program Files (these
are ActiveX components), and see if you have something there called Tracker
Class. If so, right click and click Remove (don't just delete it). This is
a hi-jack program that's trying to reach a server that's no longer working,
so it hangs up.

There are some others that are similar in effect also, so if you don't have
Tracker Class, right click on each thing in this folder then select
Properties. The Codebase line will often give you a clue as to where
something came from. If it looks like it might not belong, try Remove.
Things like Sun Java Runtimes and Macromedia stuff like Shockwave or Apple
Quicktime are normal, so use some judgement about what you eliminate.
Mostly you'll be asked to re-download them if you Remove something that's
actually needed.

Also check in Add-Remove Programs for Surfchoice 1.1 and remove it. It is
also tracker software to a defunct server.

Additonal important information about removing ActiveX controls is in the
following Microsoft articles:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q240797
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q154850

also.................

Check your HOSTS file to be sure the sites you want to access are not in
there being blocked.

How to check HOSTS file

Windows/host (it will not have an extension, and if there is more than one,
choose the one that says Application in a column to the right) . Right click
on it and select Open with.....when the window opens, scroll down the list
to Notepad. Once it opens in Notepad, scoll down the list to see if that
site is in the list. If so, DO NOT delete it, just go to the very front of
the line to the left and enter # in front of the line so that it looks
similar to the one below, as the entries with # in front will be ignored.

# Entries with other comments are searchable via Google.

Then click the save button and close. Then try the site again.

For more information on the HOSTS file check here
http://inetexplorer.mvps.org/answers_10.htm#hosts


Hope this helps.

Jan

Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.

 

[Guest]

Hi again Jan and thanks for all the info. ;-) I did
manage to crack it but using a strange method.... Firstly
I did try changing all the security settings, I have no
Mc Cafe and no spyware etc on the system. So instead I
installed a download manager/accelerator - DAP by
speedbit.com. I know it's not the right way to solve the
problem but all I can say is that I can now download any
file! Without it I still get the same old problem of the
diaglog box just sitting there and nothing coming in so
I'm happy to use this, even if it means I have to live
with a few pop ups etc. When I have a little more time
and patience I'll take another look at the problem as
I've saved our conversation. Thanks again Jan ;-))

 

[Jan Il]

Hi Patrick

Hi again Jan and thanks for all the info. ;-) I did
manage to crack it but using a strange method.... Firstly
I did try changing all the security settings, I have no
Mc Cafe and no spyware etc on the system. So instead I
installed a download manager/accelerator - DAP by
speedbit.com. I know it's not the right way to solve the
problem but all I can say is that I can now download any
file! Without it I still get the same old problem of the
diaglog box just sitting there and nothing coming in so
I'm happy to use this, even if it means I have to live
with a few pop ups etc. When I have a little more time
and patience I'll take another look at the problem as
I've saved our conversation. Thanks again Jan ;-))

You're very welcome! Good way to work around, although, download
accelerators should be used cautiously. But, glad to hear you are able to
download again.

Thank you for letting us know what worked to resolve your problem in the
short term, and for the benefit of other users.

Jan

Smiles are meant to be shared,
that's why they're so contagious.