Can't disable wireless connection in order to use dsl (ethernet co

G

Guest

I'm plugging a DSL modem connection directly into my ethernet port. I would
like to connect to the internet with it, however my computer is defaulting to
my wireless connection, even when it is disabled. It's like it doesn't even
recognize the dsl modem. How can I make the dsl connection my default?
 
S

Steve Winograd [MVP]

jpht said:
I'm plugging a DSL modem connection directly into my ethernet port. I would
like to connect to the internet with it, however my computer is defaulting to
my wireless connection, even when it is disabled. It's like it doesn't even
recognize the dsl modem. How can I make the dsl connection my default?

I don't see how the computer could be trying to use a disabled
wireless connection. What do you see that tells you that it is?

There won't be a separate connection on your computer for the DSL
modem. The DSL modem uses the local area connection associated with
the Ethernet port. Open the Network Connections folder, right-click
the local area connection, and click Status > Support > Details. What
does it show for IP address, subnet mask, default gateway, and DNS
server?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
S

smlunatick

I'm plugging a DSL modem connection directly into my ethernet port. I would
like to connect to the internet with it, however my computer is defaulting to
my wireless connection, even when it is disabled. It's like it doesn't even
recognize the dsl modem. How can I make the dsl connection my default?

Ethernet (Rj-45) connections do not provide "plug and play" drivers
for the DSL modem. This becomes a "network."
 
G

Guest

Hi there --
When I called the ATT&T service person they told me the reason I couldn't
connect was because my wireless (it's built in) was overriding the local
connection. She told me that after I gave her the IP address below.

Here's what the local connection says

IP Address: 172.17.100.242
Subnet Mask: 255.255.0.0
Default Gateway: 172.17.1.1

I don't see a DNS Server listed. Thanks for your help!
 
S

Steve Winograd [MVP]

jpht said:
Hi there --
When I called the ATT&T service person they told me the reason I couldn't
connect was because my wireless (it's built in) was overriding the local
connection. She told me that after I gave her the IP address below.

Here's what the local connection says

IP Address: 172.17.100.242
Subnet Mask: 255.255.0.0
Default Gateway: 172.17.1.1

I don't see a DNS Server listed. Thanks for your help!

I think that the AT&T service person is wrong. I don't think it's
possible for a disabled wireless connection to override the local area
(wired) connection. The IP address of your local area connection
doesn't say anything about the presence or absence of a wireless
connection.

Without a DNS server address, your computer can't access Internet
sites using their names (such as www.google.com). It should be able
to access Internet sites using their IP addresses. Try this in
Internet Explorer to get to Google: http://66.102.7.99 . If that
works, setting a DNS server address should fix the problem.

To see why there's no DNS server address, right-click the local area
connection, click Status > Support, and look at the Address Type. If
it says "Assigned by DHCP", something's wrong with your DSL modem
setup. If it says "Manually Configured", you need to add a DNS server
address in the connection's TCP/IP properties.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
G

Guest

Hi there -- I wanted to thank you for your help. I was able to connect
finally by changing my settings to "Obtain an IP address automatically."
Thanks again!
 
S

Steve Winograd [MVP]

jpht said:
Hi there -- I wanted to thank you for your help. I was able to connect
finally by changing my settings to "Obtain an IP address automatically."
Thanks again!

You're welcome! Thanks for reporting the solution.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 

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