jpht said:
Hi there --
When I called the ATT&T service person they told me the reason I couldn't
connect was because my wireless (it's built in) was overriding the local
connection. She told me that after I gave her the IP address below.
Here's what the local connection says
IP Address: 172.17.100.242
Subnet Mask: 255.255.0.0
Default Gateway: 172.17.1.1
I don't see a DNS Server listed. Thanks for your help!
I think that the AT&T service person is wrong. I don't think it's
possible for a disabled wireless connection to override the local area
(wired) connection. The IP address of your local area connection
doesn't say anything about the presence or absence of a wireless
connection.
Without a DNS server address, your computer can't access Internet
sites using their names (such as
www.google.com). It should be able
to access Internet sites using their IP addresses. Try this in
Internet Explorer to get to Google:
http://66.102.7.99 . If that
works, setting a DNS server address should fix the problem.
To see why there's no DNS server address, right-click the local area
connection, click Status > Support, and look at the Address Type. If
it says "Assigned by DHCP", something's wrong with your DSL modem
setup. If it says "Manually Configured", you need to add a DNS server
address in the connection's TCP/IP properties.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com