Wireless DSL Interference Problem: Disconnections

[Oort Cloud]

I have two separate phone lines in my house. My DSL access point is
connected to line A and a phone-fax machine combo (with a wireless phone) to
line B. Both lines have those special DSL adapters installed, btw. Whenever
I pick up the phone from the fax machine and make a call (as soon as I'm
connected to another party) my wireless DSL stops functioning. My desktop
that's directly connected to the access point is fine (the Internet access
is not interrupted), but my wife's and my laptops loose the wireless
connection immediately, and they can't find the access point until after I
hand up.
Do you think this is radio frequency interference between the access point
and the fax machine?

Thanks in advance for any help.

 

[Lem]

I have two separate phone lines in my house. My DSL access point is
connected to line A and a phone-fax machine combo (with a wireless phone) to
line B. Both lines have those special DSL adapters installed, btw. Whenever
I pick up the phone from the fax machine and make a call (as soon as I'm
connected to another party) my wireless DSL stops functioning. My desktop
that's directly connected to the access point is fine (the Internet access
is not interrupted), but my wife's and my laptops loose the wireless
connection immediately, and they can't find the access point until after I
hand up.
Do you think this is radio frequency interference between the access point
and the fax machine?

Thanks in advance for any help.

Yes, this most likely is interference between the wireless telephone and
the wireless network. The most common wifi standard used these days,
802.11G, uses the same 2.4 GHz radio band that some cordless telephones do.

You can try physically separating the phone/fax machine from your
wireless router and laptops or you can invest in new hardware (e.g., 5
GHz cordless phone or 802.1n wifi equipment which you can set to use the
5 GHz band -- but not both).

For better hardware-oriented advice, post in alt.internet.wireless

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
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