Can't delete an email from my in box

T

tireguy

I can't delete an email from my in box. It says "An unknown error has
occured".
 
G

Gary VanderMolen

To solve the immediate problem, apply this Microsoft fix:
http://support.microsoft.com/kb/941090

It only mentions Outbox, but it works for all mail folders.

The root cause for this problem is running a non-compatible antivirus.
As a minimum, email scanning in the antivirus must be disabled.
Some AV products will need to be uninstalled.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

can't delete message in deleted items 8
Can't send email 1
"an unknown error has occured" 2
Deleting messages 1
can't delete deleted items 1
An unknown error has occured. 2
Email 1
deleting messages 2

Top