I assume you are running WinMail in Vista? It's a known bug, ESPECIALLY with Norton. Norton does NOT like WinMail (or Vista) and will lock up your delete program. Run the fix, uninstall Norton (use the Norton Removal Tool to get it all). You need to get another virus program. I've had good results with McAfee 2008 10-in-1 ISS. You might also want to consider changing mail client apps. I'd suggest Windows Live Mail - works like, looks like, WinMail, OE. etc. only has more features. Free download from MSN. Companion product to also-free Windows Live Messenger.
Bob, Still Old, Still Grey, And Still A Woolf
No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.
Bob's Space - Home Page of the Olde Greywoolf
ps said:
I am unable to delete messages in my outbox and junk email box. The
message
says an unknown error occured. When I tried to do the process from
another
post it didn't work. how can i fix this problem.
Unknown errors and undeletable messages in Windows Mail are usually due to
interference from an antivirus peogram. What if any antivirus programs do
you
have?
For a temporary fix, download and install this hotfix, with Windows Mail not
running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update also contains this hotfix, but takes longer to
install.
