Can't Connect to Web; Suspected corrupted winsock registry

[Don]

My Windows XP Home edition machine can no longer connect to the web.
Although the DSL modem lights indicate a connection, I can never get a PING
response in the command prompt either with a name (ping www.yahoo.com) or a
numeric address.

After spending fruitless hours with my ISP's tech support, I suspect that my
winsock regsitry entries have become corrupt.

Can anyone give me instructions to safely delete the corrupted winsock
registry entries and install new ones?

Any other suggestions would be appreciated.

-- Don (To reply personally, remove NOSPAM from my email address)

 

[Joe Wright]

My Windows XP Home edition machine can no longer connect to the web.
Although the DSL modem lights indicate a connection, I can never get a PING
response in the command prompt either with a name (ping www.yahoo.com) or a
numeric address.

After spending fruitless hours with my ISP's tech support, I suspect that my
winsock regsitry entries have become corrupt.

Can anyone give me instructions to safely delete the corrupted winsock
registry entries and install new ones?

Any other suggestions would be appreciated.

-- Don (To reply personally, remove NOSPAM from my email address)

NETSH

Click Start, Run, type:

cmd

Click OK

At the Command Prompt, type:

netsh winsock reset

Press Enter key

Now type:

exit

Press Enter

Restart the system