G
Guest
Hello,
For some reason, I cannot connect to the Web although my network adaptor
status says I'm connected. I've checked it out with my Internet Service
provider and the problem is on my end. I did run a Windows Diagnostic and
got the following log report:
Last diagnostic run time: 08/09/07 23:27:23
WinSock Diagnostic
WinSock status
info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock
catalog. A reset is needed.
info Redirecting user to support call
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection 2, Device=SOHOware
10/100 PCI Network Adapter, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server
name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server
name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
I'd appreciate any info on how I could go about fixing the problems
indicated in the log.
Thank you in advance.
For some reason, I cannot connect to the Web although my network adaptor
status says I'm connected. I've checked it out with my Internet Service
provider and the problem is on my end. I did run a Windows Diagnostic and
got the following log report:
Last diagnostic run time: 08/09/07 23:27:23
WinSock Diagnostic
WinSock status
info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock
catalog. A reset is needed.
info Redirecting user to support call
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection 2, Device=SOHOware
10/100 PCI Network Adapter, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server
name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server
name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
I'd appreciate any info on how I could go about fixing the problems
indicated in the log.
Thank you in advance.