Did "netsh" cmd; Now internet is dead

[Don_]

In order to troubleshoot internet connectivity problem on my Windows XP Home
Edition PC, I got into the command window and executed: "netsh int ip reset
log". Now I cannot connect to the internet either with dial-up or though a
DSL modem connected to the USB port.

I also cannot "ping" either with a name (ping www.yahoo.com) or a numeric
address. However, I can "ping localhost" for what it's worth.

I tried other netsh commands: "netsh winsock reset catalog" and "netsh
winsock reset" to no avail. I tried uninstalling and reinstalling my DSL
modem's software -- no help.

Should I uninstall and reinstall my dial-up networking?

Please help me get my internet back.

Thanks.

(If you want to reply personally, remove NOSPAM from my email address.)
Don_

 

[Shenan Stanley]

In order to troubleshoot internet connectivity problem on my
Windows XP Home Edition PC, I got into the command window and
executed: "netsh int ip reset log". Now I cannot connect to the
internet either with dial-up or though a DSL modem connected to the
USB port.
I also cannot "ping" either with a name (ping www.yahoo.com) or a
numeric address. However, I can "ping localhost" for what it's
worth.
I tried other netsh commands: "netsh winsock reset catalog" and
"netsh winsock reset" to no avail. I tried uninstalling and
reinstalling my DSL modem's software -- no help.

Should I uninstall and reinstall my dial-up networking?

Please help me get my internet back.

First - if you followed the steps laid out here:

How to reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357/

Then somewhere you have a log of what was done. Mind copying/posting the
log file?

You may want to start by setting up a new dial-up Internet connection
alongside the one you already have and... Can you connect your DSL modem
into Ethernet? If not - have you reinstalled the software that is allowing
the DSL modem to communicate wiht your computer through the USB port?

Last - one of the last things the artcile above does is point you to two
other articles...

How to troubleshoot TCP/IP connectivity with Windows XP
http://support.microsoft.com/kb/314067/

How to determine and recover from Winsock2 corruption
http://support.microsoft.com/kb/811259/

Let us know!