Can't connect to a remote assistance invitation....

[Mike]

I have a friend trying to send me an invite for remote assistance & I can't
make the connection.
We both have linksys routers & port 3389 is open & pointing to the NAT
address his router is giving him.
I opened the invite with notepad & tried changing the IP to his public
address & still can't connect.
The message is "REmore assistance connection could not be established
because the remote host name could not be resolved. Pleas try again"
Any suggestions?

 

[Robert L [MS-MVP]]

try a simple test. Can you telnet port 3389? To do this use telnet public IP 3389.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I have a friend trying to send me an invite for remote assistance & I can't
make the connection.
We both have linksys routers & port 3389 is open & pointing to the NAT
address his router is giving him.
I opened the invite with notepad & tried changing the IP to his public
address & still can't connect.
The message is "REmore assistance connection could not be established
because the remote host name could not be resolved. Pleas try again"
Any suggestions?

 

[Alfredo Crisostomo]

that's the most common problem with RD... I'm having the same problem.

 

[Mike]

Check your network addresses.
Both home & work networks were 192.168.1.xxx. I changed the home network to
192.168.10.xxx & it all works like a charm.