Can't browse PDF files

[Guest]

When i click on a link or go to a web page with a pdf (or word) document, the
window opens and says Done in the lower left corner, but the page is blank.
HELP.

 

[Vanguard]

When i click on a link or go to a web page with a pdf (or word) document,
the
window opens and says Done in the lower left corner, but the page is
blank.
HELP.

So what application have you installed that supports viewing of PDF
documents? Did you install the Adobe Reader program? You didn't mention
it. If you did, what happens when you *download* the PDF file and then open
it in Adobe Reader? Did you configure Adobe Reader to open PDF documents
within the browser? Did you disable its Activex control used as an BHO
(browser helper object)? Did you try uninstalling and reinstalling the
Adobe Reader program?

 

[Jan Il]

Hi Marla

You don't mention the version of Windows you are using, but, try the
following and see if it helps:

To turn on/of the Active Desktop

For XP - Try #16 in the list :
http://www.kellys-korner-xp.com/xp_tweaks.htm

Internet Explorer Opens a Blank Window Loading a .pdf File [Q296207]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q296207

Explorer-View-Folder Options-File Types

The path to Folder Options may vary according to your operating
system. It may be:
Explorer-View-Folder Options
Explorer-Tools-Folder Options
Start-Settings-Folder Options
Start-Settings-Control Panel-Folder options.

Installing the Adobe Reader should set it as the default for .pdf

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

I have Adobe Reader version 7.0 installed, but also have Adobe Acrobat 5.0
installed. I am using Windows XP SP2. I have tried both disabling (first
use of Step #16, and enabling) the pages still show Done but are blank.

Hi Marla

You don't mention the version of Windows you are using, but, try the
following and see if it helps:

To turn on/of the Active Desktop

For XP - Try #16 in the list :
http://www.kellys-korner-xp.com/xp_tweaks.htm

Internet Explorer Opens a Blank Window Loading a .pdf File [Q296207]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q296207

Explorer-View-Folder Options-File Types

The path to Folder Options may vary according to your operating
system. It may be:
Explorer-View-Folder Options
Explorer-Tools-Folder Options
Start-Settings-Folder Options
Start-Settings-Control Panel-Folder options.

Installing the Adobe Reader should set it as the default for .pdf

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

When i click on a link or go to a web page with a pdf (or word) document,
the
window opens and says Done in the lower left corner, but the page is
blank.
HELP.

 

[Jan Il]

Hi Marla

If the information provided did not work, what happened when you tried it?
If you got any error messages, post the exact wording.

Try the following and see if it helps:

IE browser software defaults Acrobat Reader to "OFF" to display PDF files.
You can restore the setting to"ON" by finding an Acrobat document and then
opening it. Then click
Edit> Preferences> Internet> check the box next to "Display PDF in browser"

Adobe Acrobat .pdf Files Appear as a Blank Window or Frame
http://support.microsoft.com/support/kb/articles/q177/3/21.asp

also try installing the pdf.ocx file as per the following:

Troubleshooting problems opening PDF files in Internet Explorer window:
http://windowsxp.mvps.org/ie/pdf.htm

PDF Pages Are Blank Inside Web Browser Window
http://www.adobe.com/support/techdocs/29776.htm

Ininstall the Acrobat Reader in Add/Remove Programs, go to the AR webstie
and install the latest version.

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

I have Adobe Reader version 7.0 installed, but also have Adobe Acrobat 5.0
installed. I am using Windows XP SP2. I have tried both disabling (first
use of Step #16, and enabling) the pages still show Done but are blank.

Hi Marla

You don't mention the version of Windows you are using, but, try the
following and see if it helps:

To turn on/of the Active Desktop

For XP - Try #16 in the list :
http://www.kellys-korner-xp.com/xp_tweaks.htm

Internet Explorer Opens a Blank Window Loading a .pdf File [Q296207]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q296207

Explorer-View-Folder Options-File Types

The path to Folder Options may vary according to your operating
system. It may be:
Explorer-View-Folder Options
Explorer-Tools-Folder Options
Start-Settings-Folder Options
Start-Settings-Control Panel-Folder options.

Installing the Adobe Reader should set it as the default for .pdf

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

When i click on a link or go to a web page with a pdf (or word)
document,
the
window opens and says Done in the lower left corner, but the page is
blank.
HELP.