Can't add a email account - grayed out

B

Brian Kentley

I am having a problem adding a email account in Outlook
2003. Whenever I attempt to add a new account the window
that has Server Type all of the options are greyed out.
If I create a new account on the workstation then I can
add a new email account. Any ideas on the cause of this
problem? I've tried removing all the outlook config file
from the Documents and setting directory but this has
still occured?

Brian
 
R

Roady [MVP]

Recreate the mail profile in Control Panel-> Mail-> button Show Profiles...

--
Roady [MVP]
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