Can't access the accessibility properties diologe bodx in my control pannel.

S

SA

Hi. I don't see the accessibility option in the classic view in my control
panel. When I go to the category view and click on the accessibility link
and click on the link to adjust the keyboard settings, I get a message that
the system can't find appwiz.exe. I think that is the name of the program. I
can fine and search for it. However, when I open the file, it brings up the
wizard not the multipaged dialogue box that showed up before. I have no idea
when this started happening. I hope this can be fixed. I should add that I
am blind and can't used the mouse. I can use the keyboard for the mouse
though. Thanks. I have to add that I have windows xp and I do a weakly scan
of my system of my viruses. I also update my system via
www.windowsupdate.com. I don't think I installed anything that would do
this. Help. TIA

SA
 
S

Sharon F

Hi. I don't see the accessibility option in the classic view in my control
panel. When I go to the category view and click on the accessibility link
and click on the link to adjust the keyboard settings, I get a message that
the system can't find appwiz.exe. I think that is the name of the program. I
can fine and search for it. However, when I open the file, it brings up the
wizard not the multipaged dialogue box that showed up before. I have no idea
when this started happening. I hope this can be fixed. I should add that I
am blind and can't used the mouse. I can use the keyboard for the mouse
though. Thanks. I have to add that I have windows xp and I do a weakly scan
of my system of my viruses. I also update my system via
www.windowsupdate.com. I don't think I installed anything that would do
this. Help. TIA

SA

Appwiz.exe is the wizard program for customizing various Accessibility
features. Access.cpl is the file that brings up the Accessibilities Options
control panel.

When viewing Control Panel from Categories view, clicking on
Accessibilities Options, should change the screen to show Pick a Task with a
few choices underneath it. Right below that you should see "or pick a
Control Panel icon." Clicking the Accessibilities Options choice under that
category should bring up the screens that you're after.

If it doesn't, are you logged on with an account in the Administrator
group? Only users in this group can access this control panel. If using an
account of this type and this second Accessibilities Options is missing or
does not work, your access.cpl file may be missing or damaged. You can
obtain a new one from the XP CD or, if your Windows XP was
preinstalled, from the Windows XP folder your computer manufacturer
placed on the hard drive. The location of the restore folder that the
OEMs provide varies. Examples of where they may be:
C:\i386 or C:\<mfr name>\i386.

Directions for expanding a replacement file are in this MS Knowledge Base
article:

Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;en-us;310435&Product=winxp
 
S

SA

In
Sharon F said:
Appwiz.exe is the wizard program for customizing various Accessibility
features. Access.cpl is the file that brings up the Accessibilities
Options control panel.

When viewing Control Panel from Categories view, clicking on
Accessibilities Options, should change the screen to show Pick a Task
with a few choices underneath it. Right below that you should see "or
pick a Control Panel icon." Clicking the Accessibilities Options
choice under that category should bring up the screens that you're
after.

If it doesn't, are you logged on with an account in the Administrator
group? Only users in this group can access this control panel. If
using an account of this type and this second Accessibilities Options
is missing or does not work, your access.cpl file may be missing or
damaged. You can obtain a new one from the XP CD or, if your Windows
XP was
preinstalled, from the Windows XP folder your computer manufacturer
placed on the hard drive. The location of the restore folder that the
OEMs provide varies. Examples of where they may be:
C:\i386 or C:\<mfr name>\i386.

Directions for expanding a replacement file are in this MS Knowledge
Base article:

Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;en-us;310435&Product=winxp

thanks. I will give that a try and post back. sorry about the misspelling in
the subject line?
 
S

Sharon F

thanks. I will give that a try and post back. sorry about the misspelling in
the subject line?

No need to apologize about spelling - "stuff happens"
You're welcome and good luck!
 
S

SA

In
Sharon F said:
No need to apologize about spelling - "stuff happens"
You're welcome and good luck!

Thanks. It didn't work. I went to control panel/accessibility and clicked on
the "use to adjust for ..." I got this message.
%SystemRoot%\System32\accwiz.exe
Windows cannot find '%SystemRoot%\System32\accwiz.exe'. Make sure you typed
the name correctly, and then try again. To
search for a file, click the Start button, and then click Search.
OK

I still didn't see the properties sheet in the folder view of the ctrl
pannel. Plz help!
 
S

Sharon F

In

Thanks. It didn't work. I went to control panel/accessibility and clicked on
the "use to adjust for ..." I got this message.
%SystemRoot%\System32\accwiz.exe
Windows cannot find '%SystemRoot%\System32\accwiz.exe'. Make sure you typed
the name correctly, and then try again. To
search for a file, click the Start button, and then click Search.
OK

I still didn't see the properties sheet in the folder view of the ctrl
pannel. Plz help!

Just to review:

ACCWIZ.EXE is the step by step wizard for customizing the Accessibility
Options. I must apologize for mistakenly calling it "appwiz.exe" before and
hope I haven't caused some confusion.

Access.cpl is the Accessibility Options control panel and is what you
earlier referred to as the "multipage dialog box." Choices that you make
when running the wizard (accwiz), are recorded as settings here (in
access.cpl). Instead of running the wizard, you can just open
Accessibility Options and make the changes yourself.

It sounds to me like you're worried about getting to the pages that belong
to Access.cpl so that's the direction I've been headed with my responses.
It's also the more important out of the two items (accwiz.exe and
access.cpl) since it is the portion that holds and loads the desired
settings.

Since the Accessibilities Options icon is missing when you view the main
Control Panel using classic view, it's likely the access.cpl file is missing,
damaged or somehow it has been configured to not show up in control
panel.

I've already explained how to replace the file. Replacing it would only fix
things up if the file was missing or damaged.

You've said that you tried those steps and its still missing. So lets take
a look at another possibility. We'll check to see if the display of this
Control Panel icon has been blocked by using the Registry Editor.

Click Start> Run and type in REGEDIT to open the Registry Editor.

The program displays the registry contents in two columns. Keys and subkeys
are displayed on the left in the same manner that folders and subfolders are
displayed in Windows Explorer. The right hand side displays the values for
whatever key is selected on the left side.

The full path for the key that you want is
HKEY_CURENT_USER\Control Panel\dontload

Move the focus in the left column to
HKEY_CURRENT_USER
You can use the mouse or the keyboard to get to this spot.
Press the right arrow key to extend this category.
Move down to Control Panel and press the right arrow key.
Move the focus onto dontload

Now look over on the right hand side. Do you see access.cpl listed here? If
yes, highlight it and then press Delete on the keyboard. If control panel
was open while you were doing this, the change won't be seen until you
close it and then open it again.

We can work on the second issue with accwiz.exe later. Right now, I just
want to be sure that you can get to the Accessibilities Options settings that
show up in the multipage dialog screen.
 
S

SA

In
Sharon F said:
Just to review:

ACCWIZ.EXE is the step by step wizard for customizing the
Accessibility Options. I must apologize for mistakenly calling it
"appwiz.exe" before and hope I haven't caused some confusion.

Access.cpl is the Accessibility Options control panel and is what you
earlier referred to as the "multipage dialog box." Choices that you
make
when running the wizard (accwiz), are recorded as settings here (in
access.cpl). Instead of running the wizard, you can just open
Accessibility Options and make the changes yourself.

It sounds to me like you're worried about getting to the pages that
belong
to Access.cpl so that's the direction I've been headed with my
responses. It's also the more important out of the two items
(accwiz.exe and
access.cpl) since it is the portion that holds and loads the desired
settings.

Since the Accessibilities Options icon is missing when you view the
main Control Panel using classic view, it's likely the access.cpl
file is missing, damaged or somehow it has been configured to not
show up in control
panel.

I've already explained how to replace the file. Replacing it would
only fix things up if the file was missing or damaged.

You've said that you tried those steps and its still missing. So lets
take
a look at another possibility. We'll check to see if the display of
this Control Panel icon has been blocked by using the Registry Editor.

Click Start> Run and type in REGEDIT to open the Registry Editor.

The program displays the registry contents in two columns. Keys and
subkeys are displayed on the left in the same manner that folders and
subfolders are displayed in Windows Explorer. The right hand side
displays the values for whatever key is selected on the left side.

The full path for the key that you want is
HKEY_CURENT_USER\Control Panel\dontload

Move the focus in the left column to
HKEY_CURRENT_USER
You can use the mouse or the keyboard to get to this spot.
Press the right arrow key to extend this category.
Move down to Control Panel and press the right arrow key.
Move the focus onto dontload

Now look over on the right hand side. Do you see access.cpl listed
here? If yes, highlight it and then press Delete on the keyboard. If
control panel
was open while you were doing this, the change won't be seen until you
close it and then open it again.

We can work on the second issue with accwiz.exe later. Right now, I
just
want to be sure that you can get to the Accessibilities Options
settings that show up in the multipage dialog screen.

I don't see the access.cpl in the registry key you mentioned. Now what?
 
S

Sharon F

I don't see the access.cpl in the registry key you mentioned. Now what?

Locate the file in the Windows\System32 folder. You should be pretty
familiar with this location if you expanded a fresh copy to this folder the
other day. If not, use Folder Options> View and mark show hidden file and
folders. Uncheck the box to "hide files with known extensions." And
uncheck the box to hide system protected files.

Once you've located the file, double click on it. What happens?
 
S

SA

In
Sharon F said:
Locate the file in the Windows\System32 folder. You should be pretty
familiar with this location if you expanded a fresh copy to this
folder the other day. If not, use Folder Options> View and mark show
hidden file and folders. Uncheck the box to "hide files with known
extensions." And uncheck the box to hide system protected files.

Once you've located the file, double click on it. What happens?

When I open the file, it appears that the properties sheet appears. Now
what?
 
S

Sharon F

In

When I open the file, it appears that the properties sheet appears. Now
what?

Well, since I can't figure out why the icon isn't showing up in your
control panel (it should be listed in that registry key we covered before
when it's blocked), the only solution that I have at this point is to create
a shortcut to access.cpl

Go back to the file in Windows Explorer. Right click on it and select "Send
To> Desktop as a shortcut." You can move or copy the desktop shortcut
that will be created to your Quick Launch bar, start menu or just use the
one on the desktop.
 
S

SA

In
Sharon F said:
Well, since I can't figure out why the icon isn't showing up in your
control panel (it should be listed in that registry key we covered
before when it's blocked), the only solution that I have at this
point is to create a shortcut to access.cpl

Go back to the file in Windows Explorer. Right click on it and select
"Send To> Desktop as a shortcut." You can move or copy the desktop
shortcut
that will be created to your Quick Launch bar, start menu or just use
the one on the desktop.

I created the short cut on my desk top. Is there a way to get it to my ctrl
panel?
 
S

Sharon F

In

I created the short cut on my desk top. Is there a way to get it to my ctrl
panel?

Not that I know of. Someone else might chime in here that does know. Until
then you at least have the means to access those settings as needed. Good
luck!
 
S

SA

In
Sharon F said:
Not that I know of. Someone else might chime in here that does know.
Until then you at least have the means to access those settings as
needed. Good luck!

Thanks I hope someone out there can helps us solve this strange problem.
 

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