Can't access system restore

[Gil]

When I get system properties and click on the system restore tab I get
an error "Run a DLL as an App has encountered a problem and needs to
close. We are sorry for the inconvenience.", then System Properties
seems frozen, no other tab responds. I can close System Properties with
the X box but I get a message that the program is not responding, End?
If I try to access System Restore from Start/Programs/Accessories/System
Tools/System Restore I get a message "System Restoreis not able to
protect your computer. Please restart your computer, and then run
System Restore again. OK"

Any suggestions?

 

[Ramesh, MS-MVP]

Gil,

These links can help

Turning off System Restore, and turning it back On:
http://channel9.msdn.com/ShowPost.aspx?PostID=160617

Checking the Event log for any clue:
http://groups.google.com/group/microsoft.public.windowsxp.configuration_manage/msg/bac410246b197271?

How to reinstall System Restore in Windows XP?:
http://windowsxp.mvps.org/repairsr.htm

All About System Restore in WinXP:
http://bertk.mvps.org/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When I get system properties and click on the system restore tab I get
an error "Run a DLL as an App has encountered a problem and needs to
close. We are sorry for the inconvenience.", then System Properties
seems frozen, no other tab responds. I can close System Properties with
the X box but I get a message that the program is not responding, End?
If I try to access System Restore from Start/Programs/Accessories/System
Tools/System Restore I get a message "System Restoreis not able to
protect your computer. Please restart your computer, and then run
System Restore again. OK"

Any suggestions?

 

[Gil]

Thanks Ramesh, the > How to reinstall System Restore in Windows XP?
link worked. Much appreciated. You have helped me several times in the
past and I applaud your skill and knowledge.
Gil

 

[Ramesh, MS-MVP]

You're very welcome, Gil.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Ramesh, the > How to reinstall System Restore in Windows XP?
link worked. Much appreciated. You have helped me several times in the
past and I applaud your skill and knowledge.
Gil