Can't Access FTP Site After Install SP2

J

Jim Ransford

Before I installed SP2, I was able to upload and download
files through FTP in Windows Explorer using my client's IP
address.

Now I receive the message, "Can't Open FTP Folder. Make
sure you have permissions. The operation timed out."

I have permissions. In fact, I can access the site on
another computer running Windows 2000 Pro. What must I do
in SP2 to be able to use FTP?

Jim
 
R

Robert L [MS-MVP]

quoted from http://www.ChicagoTech.net
XP SP2 enables firewall by default

To help protect XP computer against viruses or security threats, XP SP2
enables firewall by default. If you experience some issues after installing
XP SP2, you may want to adjust firewall settings.


--
For more and other information, go to http://www.ChicagoTech.net

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
 
G

Guest

Oh geez, no kidding! I turned off the firewall and still
got the same result. Cannot access that IP address with
FTP. Now what?

Jim
 
H

Hans-Georg Michna

I turned off the firewall and still
got the same result. Cannot access that IP address with
FTP. Now what?

Jim,

one quick test to find out whether the problem lies with Windows
Explorer or with ftp not working at all is to open a command
line window and entering the following:

ftp ftp.w3.org
anonymous
any password
ls
quit

After the ls command, the Windows XP Service Pack 2 firewall
should kick in and ask you to allow unblocking the ftp program,
which you may do. If this works, then ftp fundamentally works,
so you could now try to reach the same ftp site through Windows
Explorer. If this also works, now try your host in the command
line window, using the command:

ftp host

where host has to be replaced with the actual host name or the
IP address of the ftp server. You should then be asked for your
username, then for your password.

Finally you can enter the command quit to get out again.

Now you can tell whether there is a fundamental problem with the
ftp protocol on the computer or with Windows Explorer or with
the ftp host.

Hans-Georg
 
J

Jim Ransford

The ftp protocol and the ftp host are fine. I was able to
access the ftp site using the ftp program. But the
problem still remains in Windows/Internet Explorer. Now
that we know the culprit, can it be fixed?

Jim
 

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