Cannot start Outlook

[TJ]

I have a suite of programs that came with my computer. 2002 versions of
Outlook, Word, Excel, and Publisher. They all work fine except for Outlook.
When I go to start it, I receive this error message: "Cannot start Microsoft
Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can
install Outlook Express by running IESetup.exe from the IE5 folder located
on your CD or through the Windows Update website."

Thing is, I have Internet Explorer and Outlook Express 6 on the computer. I
tried to uninstall them and run the setup program for them (IE6setup.exe)
but it tells me that there are newer versions on the computer and it won't
continue to install the files. I have updated the Microsoft OS (Windows XP
Home) and the Office software, via their respective web sites, so all the
files are up to date, as far as security updates, etc.. I have unistalled
the Office programs and reinstalled them and still get the error message.
Does anyone have any good ideas to remedy this problem? I don't have any
other problems with the computer; it runs great, besides this thorn in my
side. I have tried everything I can think of! Please reply in newsgroup.
Thanks in advance.

 

[Roady [MVP]]

On Windows XP?
http://support.microsoft.com/kb/318378/

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I have a suite of programs that came with my computer. 2002 versions of
Outlook, Word, Excel, and Publisher. They all work fine except for Outlook.
When I go to start it, I receive this error message: "Cannot start Microsoft
Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can
install Outlook Express by running IESetup.exe from the IE5 folder located
on your CD or through the Windows Update website."

Thing is, I have Internet Explorer and Outlook Express 6 on the computer. I
tried to uninstall them and run the setup program for them (IE6setup.exe)
but it tells me that there are newer versions on the computer and it won't
continue to install the files. I have updated the Microsoft OS (Windows XP
Home) and the Office software, via their respective web sites, so all the
files are up to date, as far as security updates, etc.. I have unistalled
the Office programs and reinstalled them and still get the error message.
Does anyone have any good ideas to remedy this problem? I don't have any
other problems with the computer; it runs great, besides this thorn in my
side. I have tried everything I can think of! Please reply in newsgroup.
Thanks in advance.

 

[john doe]

I had that a while back. I had to go back (system restore) in WinXP.