cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express 4.01

S

Steve

Was working perfectly fine with IE and Outlook Express 6
until I loaded up Office XP. Now I can't get access to
either Outlook or Outlook Express. I get instead a
message that states "Cannot start Microsoft Outlook.
Outlook requires Microsoft Outlook Express 4.01 or
greater. You can install Outlook Express by running
IE5Setup.exe from the IE5 folder located on your CD or
through the Windows Update website."

So what gives? I am assuming I can just start all over
but I am sure to lose all my data. A reload of IE with
Outlook from the website does no good.
 
J

Jocelyn Fiorello [MVP - Outlook]

You may need to reinstall Outlook Express to fix this. You didn't
mention your operating system version so I'll point you to a MSKB
article with instructions for reinstalling IE/OE 6.0 in Windows XP:

http://support.microsoft.com/default.aspx?scid=kb;en-us;318378

If you're using a different OS version, search the Knowledge Base for
the product "Outlook Express" and the keyword "reinstall" and look for a
similar article for your OS version.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***
 

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