cannot send mail using router

E

elvista-xp

I use windows xp home sp3. on my wireless laptop.
at home I connect through a wireless router from my desktop using
windows xp home sp3.with no problems.
when I go out of town and hook up to a friends router at her house
through a cable there is no problems either. but when we go to her
mothers house 1 mile away from her we use her router through a cabel
and I cannot send email but I can receive it and go into news groups
and surf the net.her computer uses vista. how do I configure either
computer or router so I can send email? thank you
 
A

almostbob

Most ISP only allow access to their SMTP server from their own IP addresses,
if your friend is on the same isp as you the smtp will connect, if the
mother is not, your ISP smtp server will not allow connections from a
foreign ip address.
If you are all on the same ISP, then obviously I am barking entirely up the
wrong tree.
 
K

Karl Burrows

Per the reply just before mine, yes, ISP's block outgoing mail using another
SMTP server. If you have an email domain that is not provided by the ISP,
most have an alternate SMTP port you can use to send email. If not, there
are services that provide alternate SMTP servers to send mail to avoid the
ISP's altogether. Just Google "Alternate SMTP."

I use windows xp home sp3. on my wireless laptop.
at home I connect through a wireless router from my desktop using
windows xp home sp3.with no problems.
when I go out of town and hook up to a friends router at her house
through a cable there is no problems either. but when we go to her
mothers house 1 mile away from her we use her router through a cabel
and I cannot send email but I can receive it and go into news groups
and surf the net.her computer uses vista. how do I configure either
computer or router so I can send email? thank you
 
P

Pegasus \(MVP\)

elvista-xp said:
I use windows xp home sp3. on my wireless laptop.
at home I connect through a wireless router from my desktop using windows
xp home sp3.with no problems.
when I go out of town and hook up to a friends router at her house through
a cable there is no problems either. but when we go to her mothers house 1
mile away from her we use her router through a cabel and I cannot send
email but I can receive it and go into news groups and surf the net.her
computer uses vista. how do I configure either computer or router so I can
send email? thank you

Your mail setup specifies the SMTP server of your own ISP. There are two
ways in which you can use this server:
a) By connecting your router to your own ISP. This happens automatically
when you're at home.
b) By supplying an authenticating account/password for your outgoing mail.

Since you did not specify the EMail program you use, it is not possible to
give you more specific advice. Best to repost your question in the
appropriate newsgroup, i.e. Outlook, Outlook Express, Incredimail, other.
Remember to specify the version you use.
 
E

elvista-xp

Pegasus said:
Your mail setup specifies the SMTP server of your own ISP. There are two
ways in which you can use this server:
a) By connecting your router to your own ISP. This happens automatically
when you're at home.
b) By supplying an authenticating account/password for your outgoing mail.

Since you did not specify the EMail program you use, it is not possible to
give you more specific advice. Best to repost your question in the
appropriate newsgroup, i.e. Outlook, Outlook Express, Incredimail, other.
Remember to specify the version you use.

thanks for the info. I use thunderbird by the way.
 
E

elvista-xp

Karl said:
Per the reply just before mine, yes, ISP's block outgoing mail using another
SMTP server. If you have an email domain that is not provided by the ISP,
most have an alternate SMTP port you can use to send email. If not, there
are services that provide alternate SMTP servers to send mail to avoid the
ISP's altogether. Just Google "Alternate SMTP."

thanks will try that.
 
L

Lem

elvista-xp said:
I use windows xp home sp3. on my wireless laptop.
at home I connect through a wireless router from my desktop using
windows xp home sp3.with no problems.
when I go out of town and hook up to a friends router at her house
through a cable there is no problems either. but when we go to her
mothers house 1 mile away from her we use her router through a cabel and
I cannot send email but I can receive it and go into news groups and
surf the net.her computer uses vista. how do I configure either computer
or router so I can send email? thank you

In addition to the options suggested by Pegasus, many ISPs offer web
access to your "regular" email account. If, as your email address
suggests (for future reference, do NOT post a message in a newsgroup
with your correct email address; it invites spam), your ISP is lv.net,
try going to http://www.lv.net/ and click on the "E-Mail" tab at the top
of the page. You should be able to use this method to access your email
from anywhere you have access to the Internet.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
 
E

elvista-xp

Lem said:
In addition to the options suggested by Pegasus, many ISPs offer web
access to your "regular" email account. If, as your email address
suggests (for future reference, do NOT post a message in a newsgroup
with your correct email address; it invites spam), your ISP is lv.net,
try going to http://www.lv.net/ and click on the "E-Mail" tab at the top
of the page. You should be able to use this method to access your email
from anywhere you have access to the Internet.
thanks I did that as an alternative but could not figure out why I
could receive but not send using the router.
 
S

smlunatick

thanks I did that as an alternative but could not figure out why I
could receive but not send using the router.

Every Internet Service Providers will place a limitation on their
sending SMTP server.


Your ISP (smtp.{yourisp}.net) will only allow access to their sending
email servers when either:

1) You are using one of their "authorized" IP addresses, within their
address range (usually this is what most use.)

2) You log onto their sending email server with an authorized username
and password (very limited use.)


Unless the "other router" set up is using the very same ISP (probably
not if different town / city) you will not be permitted to use your
ISP's sending email server.
 

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