Cannot send mail - no error message

B

Beaner

I've had no problems with Windows mail until recently. When I choose send and receive it proceeds to receive mail but does not attempt to send. There is no error message that appears - it simply skips the step. I've checked my account settings and everything seems to be fine. It's been a few days of replying to emails before I realized nothing had actually been sent and is still sitting in my outbox.


Post Originated from http://www.VistaForums.com Vista Support Forums
 
M

mac

I've had no problems with Windows mail until recently. When I choose send
and receive it proceeds to receive mail but does not attempt to send.
There is no error message that appears - it simply skips the step. I've
checked my account settings and everything seems to be fine. It's been a
few days of replying to emails before I realized nothing had actually
been sent and is still sitting in my outbox.


Post Originated from http://www.VistaForums.com Vista Support Forums

A fix as been released by M$ to resolve the problem of undeletable mails:

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

**It works for all folders.**
 
G

Guest

I've had no problems with Windows mail until recently. When I choose send
and receive it proceeds to receive mail but does not attempt to send.
There is no error message that appears - it simply skips the step. I've
checked my account settings and everything seems to be fine. It's been a
few days of replying to emails before I realized nothing had actually
been sent and is still sitting in my outbox.


Post Originated from http://www.VistaForums.com Vista Support Forums

Click on Tools, then Options, then Send. If there is no checkmark in the
box
before Send messages immediately, click on this box, then Apply. Click on
OK.

Click on Tools, then Accounts, then your email account, then Properties. If
there is no checkmark in the box before Include this account when receiving
mail or synchronizing, click on this box, then Apply. Click on OK, then
Close,
then restart Windows Mail.

If this doesn't help, click on the Outbox, then each of the messages there.
If any
of them display an error message instead of a message you tried to send,
move
them to the Drafts folder or delete them. If any refuse to do either,
download
and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether you have a 32-bit version of Vista or
a 64-bit version, try the hotfix for the 32-bit version first. The Vista
SP1
update includes this hotfix and more, but takes longer to install.

Some antivirus programs cause an assortment of problems in Windows
Mail, although seldom immediately. What if any antivirus programs do
you have, and have you ever had a Norton or McAfee antivirus
program on that computer, even a trial version?
 

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