Cannot Send "fix"

  • Thread starter Thread starter Jim
  • Start date Start date
J

Jim

I have been running Windows Mail on a Vista Laptop for several months, with
no problems. Suddenly, today, I cannot send emails, they hang up in outbox
and i receive error msg. I have been reading the forum for a while and found
one that suggested deleting the unsent msg. in the outbox, I did that, and
now it is working. What caused this? I am running "Trend Micro Internet
Security 14".
 
Jim said:
I have been running Windows Mail on a Vista Laptop for several months, with
no problems. Suddenly, today, I cannot send emails, they hang up in outbox
and i receive error msg. I have been reading the forum for a while and
found
one that suggested deleting the unsent msg. in the outbox, I did that, and
now it is working. What caused this? I am running "Trend Micro Internet
Security 14".
Click to expand...

1. Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

2. Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
 
Jim said:
I have been running Windows Mail on a Vista Laptop for several months, with
no problems. Suddenly, today, I cannot send emails, they hang up in outbox
and i receive error msg. I have been reading the forum for a while and found
one that suggested deleting the unsent msg. in the outbox, I did that, and
now it is working. What caused this? I am running "Trend Micro Internet
Security 14".
Click to expand...
 
A recent version of the Trend antivirus program (details not available)
tends
to cause assorted problems in Windows Mail. They are often more difficult
to fix than that, and may require uninstalling (not just disabling) the
Trend
program.
 
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