Cannot send e-mail

[Eugena]

I can receive, but cannot send e-mail. Here is the error message I get:

The connection to the server has failed. Subject 'try', Account:
'mail.eugenascreations.com', Server: 'relay.pair.com', Protocol: SMTP, Port:
587, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Note: I am using port 587 since this is what Verison instructed their
customers to switch to recently. The standard port 25 does not work either
and gives the same error.

 

[Gary VanderMolen [MVP]]

Verizon has no authority over (or knowledge of) the server relay.pair.com.
According to your domain host:
http://www.pair.com/support/knowledge_base/e-mail/smtp_service_at_pair_networks.html
you should be using port 2525 instead of port 587.
They also have an option for using SSL with port 465.

 

[Mistino]

I have the same problem! Help!!! Has been happening for several days now. And
I've already checked the 'requires authentication' box....here's my error
message:

The connection to the server has failed. Subject 'one more game....one more
favor?', Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number:
0x800CCC0E

 

[Eugena]

Gary, thank you so much! I switched to port 2525, and it all works now.

 

[Gary VanderMolen [MVP]]

You're very welcome. Thanks for reporting back.

 

[Gary VanderMolen [MVP]]

Mistino, try changing port 25 to port 587 (on the Advanced tab of that account's Properties).
If you get a different error, report back, and I should be able to help you further.

 

[Mistino]

And now I get this error:
The connection to the server has failed. Subject 'Re: People', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

 

[Gary VanderMolen [MVP]]

I'm pretty sure that all the remaining Bellsouth users were supposed to have
migrated to the AT&T/Yahoo mail platform. Try the mail settings given here:
http://www.att.com/esupport/article.jsp?sid=KB401738