Cannot send e-mail

[AliCat]

I cannot send e-mail through Vista. I can recieve it though. This is the
message I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'pop3.mail.wowway.com', Server: 'smtp.mail.wowway.com', Protocol:
SMTP, Server Response: '550 5.0.0 Access denied', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC78

My e-mail is through WOWWAY (this account is still active) and the internet
I am connected to is VERIZON.
Do I need to switch my e-mail to verizon? Shouldn't I be able to send and
recieve through any connection?

 

[Dustin Harper]

Try using AllisonJo710 as your user name rather than
(e-mail address removed). See if that works.

 

[Gary VanderMolen]

As an anti-spamming measure, many port 25 SMTP servers will not
accept off-network connections.
While you are connected to Verizon you should use their SMTP server.
You can receive through any connection.

 

[AliCat]

It is set to AllisonJo710 as my user name

Try using AllisonJo710 as your user name rather than
(e-mail address removed). See if that works.


--
Dustin Harper
(e-mail address removed)
http://www.vistarip.com

I cannot send e-mail through Vista. I can recieve it though. This is the
message I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'pop3.mail.wowway.com', Server: 'smtp.mail.wowway.com', Protocol:
SMTP, Server Response: '550 5.0.0 Access denied', Port: 25, Secure(SSL):
No,
Server Error: 550, Error Number: 0x800CCC78

My e-mail is through WOWWAY (this account is still active) and the
internet
I am connected to is VERIZON.
Do I need to switch my e-mail to verizon? Shouldn't I be able to send and
recieve through any connection?

 

[AliCat]

When I change it, it will not allow me to recieve or send any e-mail

As an anti-spamming measure, many port 25 SMTP servers will not
accept off-network connections.
While you are connected to Verizon you should use their SMTP server.
You can receive through any connection.
--
Gary VanderMolen, MS-MVP (WLMail)

I cannot send e-mail through Vista. I can recieve it though. This is the
message I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'pop3.mail.wowway.com', Server: 'smtp.mail.wowway.com', Protocol:
SMTP, Server Response: '550 5.0.0 Access denied', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC78

My e-mail is through WOWWAY (this account is still active) and the internet
I am connected to is VERIZON.
Do I need to switch my e-mail to verizon? Shouldn't I be able to send and
recieve through any connection?

 

[Gary VanderMolen]

First of all, you should not have changed anything that affects
receiving via pop3.mail.wowway.com.

You might not have the correct setting for Verizon's SMTP server.
Post the latest error message you get when sending.
--
Gary VanderMolen, MS-MVP (WLMail)

When I change it, it will not allow me to recieve or send any e-mail

As an anti-spamming measure, many port 25 SMTP servers will not
accept off-network connections.
While you are connected to Verizon you should use their SMTP server.
You can receive through any connection.
--
Gary VanderMolen, MS-MVP (WLMail)

I cannot send e-mail through Vista. I can recieve it though. This is the
message I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'pop3.mail.wowway.com', Server: 'smtp.mail.wowway.com', Protocol:
SMTP, Server Response: '550 5.0.0 Access denied', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC78

My e-mail is through WOWWAY (this account is still active) and the internet
I am connected to is VERIZON.
Do I need to switch my e-mail to verizon? Shouldn't I be able to send and
recieve through any connection?

 

[jacb1]

I am having the same - can't send e-mail pblm. I contacted comcast no pblm
there - I contact Mcfee - turned off everything - no pblm there - what do I
do now?

First of all, you should not have changed anything that affects
receiving via pop3.mail.wowway.com.

You might not have the correct setting for Verizon's SMTP server.
Post the latest error message you get when sending.
--
Gary VanderMolen, MS-MVP (WLMail)

When I change it, it will not allow me to recieve or send any e-mail

As an anti-spamming measure, many port 25 SMTP servers will not
accept off-network connections.
While you are connected to Verizon you should use their SMTP server.
You can receive through any connection.
--
Gary VanderMolen, MS-MVP (WLMail)


I cannot send e-mail through Vista. I can recieve it though. This is the
message I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'pop3.mail.wowway.com', Server: 'smtp.mail.wowway.com', Protocol:
SMTP, Server Response: '550 5.0.0 Access denied', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC78

My e-mail is through WOWWAY (this account is still active) and the internet
I am connected to is VERIZON.
Do I need to switch my e-mail to verizon? Shouldn't I be able to send and
recieve through any connection?

 

[Gary VanderMolen]

Do you get an error message when you try to send? If so,
right-click on it, copy, then paste it into a reply here.

--
Gary VanderMolen, MS-MVP (WLMail)

I am having the same - can't send e-mail pblm. I contacted comcast no pblm
there - I contact Mcfee - turned off everything - no pblm there - what do I
do now?

First of all, you should not have changed anything that affects
receiving via pop3.mail.wowway.com.

You might not have the correct setting for Verizon's SMTP server.
Post the latest error message you get when sending.
--
Gary VanderMolen, MS-MVP (WLMail)

When I change it, it will not allow me to recieve or send any e-mail

:

As an anti-spamming measure, many port 25 SMTP servers will not
accept off-network connections.
While you are connected to Verizon you should use their SMTP server.
You can receive through any connection.
--
Gary VanderMolen, MS-MVP (WLMail)


I cannot send e-mail through Vista. I can recieve it though. This is the
message I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'pop3.mail.wowway.com', Server: 'smtp.mail.wowway.com', Protocol:
SMTP, Server Response: '550 5.0.0 Access denied', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC78

My e-mail is through WOWWAY (this account is still active) and the internet
I am connected to is VERIZON.
Do I need to switch my e-mail to verizon? Shouldn't I be able to send and
recieve through any connection?

 

[Col. Richard J. Hucker]

You may wanrt to check your mail setting in Accounts tab under tools. Check
your ISP settings under Properties. You may have the correct settings for
send but not receive.

Regards,
Huck

 

[AliCat]

This is the message I get when I change the outgoing to the Verizon server.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'wfjaeghh', Account: 'pop3.mail.wowway.com', Server: 'outgoing.verizon.net',
Protocol: SMTP, Server Response: '550 5.7.1 Authentication Required', Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[AliCat]

I don't see anything that says ISP. Where should I be looking?
Thanks,
Allison

You may wanrt to check your mail setting in Accounts tab under tools. Check
your ISP settings under Properties. You may have the correct settings for
send but not receive.

Regards,
Huck

I cannot send e-mail through Vista. I can recieve it though. This is the
message I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'pop3.mail.wowway.com', Server: 'smtp.mail.wowway.com', Protocol:
SMTP, Server Response: '550 5.0.0 Access denied', Port: 25, Secure(SSL):
No,
Server Error: 550, Error Number: 0x800CCC78

My e-mail is through WOWWAY (this account is still active) and the
internet
I am connected to is VERIZON.
Do I need to switch my e-mail to verizon? Shouldn't I be able to send and
recieve through any connection?

 

[Gary VanderMolen]

Go to Tools, Accounts, select that account, Properties, Servers.
Check the box for "My server requires authentication." Then
click on the adjacent Settings button, select "Log on using"
and enter your Verizon credentials. That should do it.

 

[Guest]

This is the message I get when I change the outgoing to the Verizon
server.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'wfjaeghh', Account: 'pop3.mail.wowway.com', Server:
'outgoing.verizon.net',
Protocol: SMTP, Server Response: '550 5.7.1 Authentication Required',
Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

Here's where to look for help with the Verizon settings:

http://netservices.verizon.net/portal/link/help/selection

 

[Guest]

The part you want is labelled outgoing server. You can keep your
incoming server as it is.

I don't see anything that says ISP. Where should I be looking?
Thanks,
Allison

You may wanrt to check your mail setting in Accounts tab under tools.
Check
your ISP settings under Properties. You may have the correct settings for
send but not receive.

Regards,
Huck

I cannot send e-mail through Vista. I can recieve it though. This is the
message I get:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '',
Account: 'pop3.mail.wowway.com', Server: 'smtp.mail.wowway.com',
Protocol:
SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
Secure(SSL):
No,
Server Error: 550, Error Number: 0x800CCC78

My e-mail is through WOWWAY (this account is still active) and the
internet
I am connected to is VERIZON.
Do I need to switch my e-mail to verizon? Shouldn't I be able to send
and
recieve through any connection?

 

[AliCat]

Ah! That worked! Thank you so much for your help!

Go to Tools, Accounts, select that account, Properties, Servers.
Check the box for "My server requires authentication." Then
click on the adjacent Settings button, select "Log on using"
and enter your Verizon credentials. That should do it.

--
Gary VanderMolen, MS-MVP (WLMail)

This is the message I get when I change the outgoing to the Verizon server.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'wfjaeghh', Account: 'pop3.mail.wowway.com', Server: 'outgoing.verizon.net',
Protocol: SMTP, Server Response: '550 5.7.1 Authentication Required', Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

[Gary VanderMolen]

You're welcome. Glad to have helped.

--
Gary VanderMolen, MS-MVP (WLMail)

Ah! That worked! Thank you so much for your help!

Go to Tools, Accounts, select that account, Properties, Servers.
Check the box for "My server requires authentication." Then
click on the adjacent Settings button, select "Log on using"
and enter your Verizon credentials. That should do it.

--
Gary VanderMolen, MS-MVP (WLMail)

This is the message I get when I change the outgoing to the Verizon server.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'wfjaeghh', Account: 'pop3.mail.wowway.com', Server: 'outgoing.verizon.net',
Protocol: SMTP, Server Response: '550 5.7.1 Authentication Required', Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78