Cannot send and receive anymore

[yvan]

Hello
It's now 10 days that i cannot receive and send emails anymore.
I don't know what's happened
Here the mistakes that i receive
An unknown error has occurred. Protocol: POP3, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

on my second computers is it well working with same parameters (xp)


What can be the problem?
Thanks

 

[Gary VanderMolen]

The "Port: 0" clue almost always means interference from your
antivirus program. Windows Mail is not compatible with most
McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

 

[yvan]

Thanks Gary
I did it already like you explain, but still the same problem. Nothing is
changed.
I already also delete en remake acount.. but no success

The "Port: 0" clue almost always means interference from your
antivirus program. Windows Mail is not compatible with most
McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]

Hello
It's now 10 days that i cannot receive and send emails anymore.
I don't know what's happened
Here the mistakes that i receive
An unknown error has occurred. Protocol: POP3, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

on my second computers is it well working with same parameters (xp)


What can be the problem?
Thanks

 

[Gary VanderMolen]

When you remade the account, did you verify that on the Advanced
tab of account properties the port numbers were 25 for the outgoing
(SMTP) server, and 110 for the incoming (POP3) server?
Obviously the "Port 0" information in your error message indicates
either a wrong setting or a problem.

--
Gary VanderMolen [MS-MVP WLM]

Thanks Gary
I did it already like you explain, but still the same problem. Nothing is
changed.
I already also delete en remake acount.. but no success

The "Port: 0" clue almost always means interference from your
antivirus program. Windows Mail is not compatible with most
McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]

Hello
It's now 10 days that i cannot receive and send emails anymore.
I don't know what's happened
Here the mistakes that i receive
An unknown error has occurred. Protocol: POP3, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

on my second computers is it well working with same parameters (xp)


What can be the problem?
Thanks

 

[yvan]

Yes all is like this.

When you remade the account, did you verify that on the Advanced
tab of account properties the port numbers were 25 for the outgoing
(SMTP) server, and 110 for the incoming (POP3) server?
Obviously the "Port 0" information in your error message indicates
either a wrong setting or a problem.

--
Gary VanderMolen [MS-MVP WLM]

Thanks Gary
I did it already like you explain, but still the same problem. Nothing is
changed.
I already also delete en remake acount.. but no success

The "Port: 0" clue almost always means interference from your
antivirus program. Windows Mail is not compatible with most
McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


Hello
It's now 10 days that i cannot receive and send emails anymore.
I don't know what's happened
Here the mistakes that i receive
An unknown error has occurred. Protocol: POP3, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

on my second computers is it well working with same parameters (xp)


What can be the problem?
Thanks

 

[Gary VanderMolen]

Assuming that you have ruled out your antivirus as the cause of
this problem, then my only other suggestion is to upgrade to WLM:

http://get.live.com/wlmail/overview
--
Gary VanderMolen [MS-MVP WLM]

Yes all is like this.

When you remade the account, did you verify that on the Advanced
tab of account properties the port numbers were 25 for the outgoing
(SMTP) server, and 110 for the incoming (POP3) server?
Obviously the "Port 0" information in your error message indicates
either a wrong setting or a problem.

--
Gary VanderMolen [MS-MVP WLM]

Thanks Gary
I did it already like you explain, but still the same problem. Nothing is
changed.
I already also delete en remake acount.. but no success

:

The "Port: 0" clue almost always means interference from your
antivirus program. Windows Mail is not compatible with most
McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


Hello
It's now 10 days that i cannot receive and send emails anymore.
I don't know what's happened
Here the mistakes that i receive
An unknown error has occurred. Protocol: POP3, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

on my second computers is it well working with same parameters (xp)


What can be the problem?
Thanks

 

[Peter Foldes]

Yvan

The issue with the Anti Virus can crop up at any time . Even a year after everything was running fine. Do not rule out the Anti Virus because it was working perfectly over a period of time without any issue(s)

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Yes all is like this.

When you remade the account, did you verify that on the Advanced
tab of account properties the port numbers were 25 for the outgoing
(SMTP) server, and 110 for the incoming (POP3) server?
Obviously the "Port 0" information in your error message indicates
either a wrong setting or a problem.

--
Gary VanderMolen [MS-MVP WLM]

Thanks Gary
I did it already like you explain, but still the same problem. Nothing is
changed.
I already also delete en remake acount.. but no success

:

The "Port: 0" clue almost always means interference from your
antivirus program. Windows Mail is not compatible with most
McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


Hello
It's now 10 days that i cannot receive and send emails anymore.
I don't know what's happened
Here the mistakes that i receive
An unknown error has occurred. Protocol: POP3, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x80004005

on my second computers is it well working with same parameters (xp)


What can be the problem?
Thanks

 

[Lisa_tx]

If I upgrade to Windows Live will it keep everything I have in my inbox &
other folders?

TIA!
Lisa ;-)

 

[Gary VanderMolen]

If you mean Windows Live Mail, the answer is yes, it should import
(copy) your folders and your emails. Also, it only removes the shortcuts
to Windows Mail, so everything that's in Windows Mail now will be left intact,
in case you decide to go back to it.

 

[Lisa_tx]

Yes, that is what I meant...thanks so much, I'm going to download it now.
I have a stuck email in my inbox & in my sent folder. I hope it takes care
of it.

If you mean Windows Live Mail, the answer is yes, it should import
(copy) your folders and your emails. Also, it only removes the shortcuts
to Windows Mail, so everything that's in Windows Mail now will be left intact,
in case you decide to go back to it.

--
Gary VanderMolen [MS-MVP WLM]

If I upgrade to Windows Live will it keep everything I have in my inbox &
other folders?

TIA!
Lisa ;-)

 

[Gary VanderMolen]

Good luck. Let us know how it works out for you.

--
Gary VanderMolen [MS-MVP WLM]

Yes, that is what I meant...thanks so much, I'm going to download it now.
I have a stuck email in my inbox & in my sent folder. I hope it takes care
of it.

If you mean Windows Live Mail, the answer is yes, it should import
(copy) your folders and your emails. Also, it only removes the shortcuts
to Windows Mail, so everything that's in Windows Mail now will be left intact,
in case you decide to go back to it.

--
Gary VanderMolen [MS-MVP WLM]

If I upgrade to Windows Live will it keep everything I have in my inbox &
other folders?

TIA!
Lisa ;-)

 

[Lisa_tx]

It worked great, thanks so much!

But I think I made 1 mistake...I had all my email contacts be told my emails
changed to the new hotmail addy. I didn't want this, I wanted the email
addy's I had (3 different) to stay the same...can I undo this?


Thanks,
Lisa ;-)

Good luck. Let us know how it works out for you.

--
Gary VanderMolen [MS-MVP WLM]

Yes, that is what I meant...thanks so much, I'm going to download it now.
I have a stuck email in my inbox & in my sent folder. I hope it takes care
of it.

If you mean Windows Live Mail, the answer is yes, it should import
(copy) your folders and your emails. Also, it only removes the shortcuts
to Windows Mail, so everything that's in Windows Mail now will be left intact,
in case you decide to go back to it.

--
Gary VanderMolen [MS-MVP WLM]


If I upgrade to Windows Live will it keep everything I have in my inbox &
other folders?

TIA!
Lisa ;-)

 

[Gary VanderMolen]

There is no way to retrieve or cancel a message that has been sent.
Can't you just send a follow-up email to everyone, telling them to
ignore the previous notice?

--
Gary VanderMolen [MS-MVP WLM]

It worked great, thanks so much!

But I think I made 1 mistake...I had all my email contacts be told my emails
changed to the new hotmail addy. I didn't want this, I wanted the email
addy's I had (3 different) to stay the same...can I undo this?


Thanks,
Lisa ;-)

Good luck. Let us know how it works out for you.

--
Gary VanderMolen [MS-MVP WLM]

Yes, that is what I meant...thanks so much, I'm going to download it now.
I have a stuck email in my inbox & in my sent folder. I hope it takes care
of it.




:

If you mean Windows Live Mail, the answer is yes, it should import
(copy) your folders and your emails. Also, it only removes the shortcuts
to Windows Mail, so everything that's in Windows Mail now will be left intact,
in case you decide to go back to it.

--
Gary VanderMolen [MS-MVP WLM]


If I upgrade to Windows Live will it keep everything I have in my inbox &
other folders?

TIA!
Lisa ;-)