Cannot receive/send email

R

raposa

I was receiving email fine, but when trying to import other files, all of my
files have disapeared.
I am getting an error message:
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C0148
An unknown error has occurred. Protocol: POP3, Port: 0, Secure(SSL): No,
Error Number: 0x800C0148

I have remove avg email scanning, but still not working.
Can anyone help?
 
G

Gary VanderMolen

That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail
 
G

Gary VanderMolen

I'm sure the OP doesn't actually have "0" entered into his port settings.
The "0" in the error message happens because his antivirus
interferes with retrieving the actual port number.
 

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