cannot save document because it is in use

[Guest]

Hi ,

situation
Network, Windows SBS 2000 server , W2000 prof clients and
Windows XP pro clients.

a new Laptop with XP pro, often refuses to save a document
because it would be opened by someone else.
(of course this not the case)

So we have to save it in a new version.

Anybody know why this is happening

 

[James]

Hi ,

situation
Network, Windows SBS 2000 server , W2000 prof clients and
Windows XP pro clients.

a new Laptop with XP pro, often refuses to save a document
because it would be opened by someone else.
(of course this not the case)

So we have to save it in a new version.

Anybody know why this is happening

What software are you using? - Office?

 

[Guest]

Indeed
Office excel , but also .TIF files
these are fax picture from our windows fax server.

like I say , it is often , but not always

Thx for the response

Paul

 

[James]

Indeed
Office excel , but also .TIF files
these are fax picture from our windows fax server.

like I say , it is often , but not always

Thx for the response

Paul


and #> >> Windows XP pro clients.

have you checked that one of the office products are not still running when
you try saving? - I say this because sometimes office apps don't close down
properly - and therefore do not close the file properly

 

[Guest]

-----Original Message-----



have you checked that one of the office products are not still running when
you try saving? - I say this because sometimes office apps don't close down
properly - and therefore do not close the file properly


.

No, james,

The document was not opened and closed before.
Yes other office application are still running
like Outlook.
But they do not have a link with the problem file.
at least not one I know of.

Also there is no one else in the network who has opened
the file.


Paul

 

[Ron Lowe]

Hi ,

situation
Network, Windows SBS 2000 server , W2000 prof clients and
Windows XP pro clients.

a new Laptop with XP pro, often refuses to save a document
because it would be opened by someone else.
(of course this not the case)

So we have to save it in a new version.

Anybody know why this is happening

This looks like the SMB signing issue.

It manifests itself in a number of ways, and what you report is typical.
It usually becomes apparent when you upgrade XP to SP1.

The current advice is:

Article 810907 is the 'official' fix for the file locking issue.

Error Messages When You Open or Copy Network Files on
Windows XP SP1 Clients That Require SMB Signing
http://support.microsoft.com/default.aspx?scid=kb;en-us;810907

It contains patches for XP.