Cannot remote desktop

[Ed]

I have a Vista Home machine and CAN remote desktop to my XP Pro at work
but can NOT remote desktop to my XP Pro at home. I get the "This
computer can't connect to remote computer" error.

- I am login using an admin account
- I have added that account to the list of authorized user in System|Remote
- I can share and copy file between them
- I have turned off firewall
- Terminal Services service is running on the host machine

I have no idea what else to check. I am experienced computer user but my
knowledge about networking and its terminology is limited.

Please help

TIA

 

[Sooner Al [MVP]]

I have a Vista Home machine and CAN remote desktop to my XP Pro at work but
can NOT remote desktop to my XP Pro at home. I get the "This computer can't
connect to remote computer" error.

- I am login using an admin account
- I have added that account to the list of authorized user in
System|Remote
- I can share and copy file between them
- I have turned off firewall
- Terminal Services service is running on the host machine

I have no idea what else to check. I am experienced computer user but my
knowledge about networking and its terminology is limited.

Please help

TIA

Look at the troubleshooting section on this page for items to check...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

Is this over your home LAN or from a remote location? If its from a remote
location remember you need TCP Port 3389 open on any firewall/router between
the XP Pro PC at home and the internet.

--

Al Jarvi (MS-MVP Windows Networking)

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