Cannot read CD ==>> IDE ATA/ATAPI - DMA trouble

[Guest]

My laptop, Fujitsu E4010, P4 XP + CDRW does not read CD.
I found that it is because secondary master is set to "DMA if available",
and that if it is set to "PIO", machine reads CD.
Neverthless, PIO at normal mode cannot write CD, and SAFE mode can read
and write CD.

Fujitsu's Sevice engineer says that I/O device of mainboard or chipset
may be out of order, and says that it requires lot of money to fix or replace.
I don't agree to his hardware defects for all the notebook functions are
quite normal, and
found that there could be hardware compatibility problem, from Microsoft site,
http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx.

The above Microsoft page explained "...by implementing the _GTM and _STM
methods"
Does anybody knows "the _GTM and _STM", and that it is really mainboard
trouble?

....
System manufacturers can override this default behavior by implementing the
_GTM and _STM methods in the ACPI BIOS. Also, the user can enable DMA using
the Device Manager.
....

Is there any possibility to recover "DMA if available", instead of "PIO"?

 

[Guest]

In device manager, you might try update driver or uninstall(s);
rebooting to see if corrected

 

[Rock]

My laptop, Fujitsu E4010, P4 XP + CDRW does not read CD.
I found that it is because secondary master is set to "DMA if available",
and that if it is set to "PIO", machine reads CD.
Neverthless, PIO at normal mode cannot write CD, and SAFE mode can read
and write CD.

Fujitsu's Sevice engineer says that I/O device of mainboard or chipset
may be out of order, and says that it requires lot of money to fix or replace.
I don't agree to his hardware defects for all the notebook functions are
quite normal, and
found that there could be hardware compatibility problem, from Microsoft site,
http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx.

The above Microsoft page explained "...by implementing the _GTM and _STM
methods"
Does anybody knows "the _GTM and _STM", and that it is really mainboard
trouble?

...
System manufacturers can override this default behavior by implementing the
_GTM and _STM methods in the ACPI BIOS. Also, the user can enable DMA using
the Device Manager.
...

Is there any possibility to recover "DMA if available", instead of "PIO"?

The system will revert to PIO mode if there are too many errors. Once
in PIO mode the way to go back is to remove the host controller through
device manager, then reboot.

Also check to see if there is a firmware upgrade for the drive.