Cannot originate emails from Outlook 2003

G

Guest

Whenever I try to send a new email from outlook 2003 I get an error message,
"The operation failed. An object could not be found. I read kb312354 which
suggested creating a new profile. When I try to do so I get another error
message, "There was an error locating one of the items needed to complete
this operation. It might have been deleted." This isn't very helpful since
it doesn't give me a hint as to WHAT item might have been deleted.

I'm using imap off a local server. Not using Exchange server. My machine
is running XP pro with all the latest updates. Any assistance would
definitely be appreciated. Thanks.
 
B

BillR [MVP]

When exactly do you get the error message when you try and create a new
profile?
 
G

Guest

In the "Mail Setup" dialog box I click "Show Profiles," "General" tab,
"Prompt for a profile to be used," "Add." In the "New Profile" dialog box I
type "name" for the new profile and click "OK>" That's when I get the above
mentioned, "There was an error locating one of the items needed..." error
message, and the new profile is not created.
 
B

BillR [MVP]

I'm not sure if this is related to you using IMAP only or if there is a
damaged installation.
I think that since you can't create a new profile at all it is the latter.
You've tried a repair so now try an uninstall and reinstall. Sometimes that
gets what a repair doesn't.
 
G

Guest

I have the same problem and I've uninstalled and reinstalled Outlook three
times to no avail. I keep getting the "The operation failed. An object
could not be found." message. Is there any way to fix this?
 
G

Guest

Yes, I've tried with a new profile. I even had Yahoo automatically set-up a
profile and that didn't work either.
 
B

BillR [MVP]

You had Yahoo set up a profile?? Yahoo can't set up a profile! I think you
are referring to an email account.
Try with a new PROFILE created via the Mail icon in Control Panel.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top