Katie,
Start with DLL registration. Proceed to next method if one fails to resolve
the problem.
Type in Start, Run dialog:
helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
In that does not help, try reinstalling Help and Support Center using this
method:
Click Start, Run and type "%systemroot%\inf". Right-click the file
PCHealth.inf file and choose "Install". Insert your XP CD when prompted. If
you have a Service Pack installed, be sure to point to the
%Windir%\i386\ServicePackFiles folder, or your slipstreamed XP CD (if
available).
BTW, here is the comprehensive rebuild method for Help and Support.
http://windowsxp.mvps.org/rebuildhelp.htm
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
Ramesh,
Thanks for your reply. No error messages at all - the beast 'thinks'
(flashes timer), pauses, 'thinks' a bit longer (a couple of turns of the
timer) and then nothing!
The other two problems aren't important and could probably be fixed IF I had
H&S!
I eagerly await your solution.
Regards
--
Kate
Ramesh said:
Kate,
What happens when you try to open Help & Support Center? Any error
messages?
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting
http://www.winhelponline.com
Ever since I installed pro on my child's computer, I have been unable to
open
the Help and Support. I've gone to services and there it is installed and
enabled. Now what do I do?
Also there's a problem playing cds and an internet game called Runescape
(yet it runs OK on my XP Home)
Thanks in advance to anyone who can throw some successful solutions my
way.
Regards