| "Bills Fan" <
[email protected]>
| wrote in message | i'm trying to run scan disk on windows xp, which i've
| always had to do with a restart of the machine. now i'm
| getting an error message that says "cannot open volume
| for direct access" when i try to do this. the ms
| knowledge base has an article (823439) that says ms has
| confirmed a problem and is researching it, but the
| article says "last reviewed 8/14/03". does anybody know
| what the fix is? this process worked for me last week,
| and the only major software change is that i've installed
| zonealarm. i tried the scan disk after turning off
| zonealarm at startup, but still got the same message.
|
| many thanks to whoever can help!
A Google search for the following: driver vsdatant chkdsk
http://www.google.com/search?&q=driver+vsdatant+OR+vsmon+chkdsk
Leads to some articles that you may be interested in.
(BTW, vsdatant is the kernel-mode driver used by Zone Alarm).
For instance the following one which outlines how to
temporarily disable the driver so chkdsk will run:
Re Zone Alarm 5 upgrade stopping Win XP Check Disk
Windows and ZoneAlarm® Messages and Alerts
Zone Labs User Forum
http://forum.zonelabs.org/zonelabs/board/message?board.id=win_za_msgs&message.id=5933
Also see the following Microsoft Knowledge Base article:
KB816071 - How to Temporarily Deactivate the
Kernel Mode Filter Driver
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;816071
Instead of disabling the driver you may want to try
the following:
To quote Jerold Schulman - Windows: General MVP:
"NOTE: You may have success if you schedule Chkdsk
to run at startup and use the /X switch, which will force
a dismount."
JSI Tip 7079_ You receive 'Cannot open volume for direct
access' when Chkdsk runs during Windows XP startup
http://www.jsiinc.com/SUBO/tip7000/rh7079.htm
And if forcing a dismount does not work, and you do not
want to disable the kernel-mode driver, you may want
to try the resolution given by the following Web Site:
Computer Technical Support Forums
All Forums | SOFTWARE SUPPORT |
Operating Systems: Microsoft
MyTechSupport_ca - Cannot open volume for direct access
http://www.mytechsupport.ca/support/topic.asp?TOPIC_ID=3503
In my words the above site says to:
Run msconfig. Select a Diagnostic Startup of Basic
Devices and Services Only. Use the method of
your choice to schedule autochk (the version of chkdsk that
runs when you restart your computer). And then reboot.
For more information about the GUI error-checking tool
search Windows XP Professional Help and Support Center
Full-text Search Matches titled: "Detecting and repairing
disk errors".
For more information about the command-prompt method
"chkdsk" (and the /x parameter) search the Windows XP
Professional Help and Support Center for the word in
double-quotes and read the Full-text Search by that title.
For more information about msconfig and the option:
Diagnostic Startup - load basic devices and services only,
see the following Microsoft Knowledge Base Article:
KB310560 - How to Troubleshoot By Using the Msconfig
Utility in Windows XP
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;310560