"Cannot open this item."

[Guest]

Suddenly Outlook 12 (beta 2) seems to have lost track of how to display
messages, appointments, and contacts. Clicking on any brings up a Warning
Dialog that says:

"Microsoft Office Outlook"
"Cannot open this item. THe text formanning command is not available. It may
not be installed correctly. Install Microsoft Office Outlook again."

Been there, done that. Now what?

Thank you.

 

[Milly Staples [MVP - Outlook]]

Try a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Doug Boone asked:

| Suddenly Outlook 12 (beta 2) seems to have lost track of how to
| display messages, appointments, and contacts. Clicking on any brings
| up a Warning Dialog that says:
|
| "Microsoft Office Outlook"
| "Cannot open this item. THe text formanning command is not available.
| It may not be installed correctly. Install Microsoft Office Outlook
| again."
|
| Been there, done that. Now what?
|
| Thank you.

 

[Guest]

No joy. Thanks for the suggestion though.

Three new clues:

1) Virtual memory by Outlook 1.5 GIGABYTES(!!)
2) Cannot open the Editor Options dialog (Tools\Options\Mail Format\Editor
Options...) without crashing as in unhandled exception.
3) Re-installing Office 2003 and then re-installing Office 2007 over the top
temporarily fixed the issue but Office 2007 went back to not working shortly
afterwards.

I'm leaning to something wrong with something like the PST files

 

[Milly Staples [MVP - Outlook]]

Do you have WDS indexing active?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Doug Boone asked:

| No joy. Thanks for the suggestion though.
|
| Three new clues:
|
| 1) Virtual memory by Outlook 1.5 GIGABYTES(!!)
| 2) Cannot open the Editor Options dialog (Tools\Options\Mail
| Format\Editor Options...) without crashing as in unhandled exception.
| 3) Re-installing Office 2003 and then re-installing Office 2007 over
| the top temporarily fixed the issue but Office 2007 went back to not
| working shortly afterwards.
|
| I'm leaning to something wrong with something like the PST files
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Try a new mail profile.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Doug Boone asked:
||
||| Suddenly Outlook 12 (beta 2) seems to have lost track of how to
||| display messages, appointments, and contacts. Clicking on any brings
||| up a Warning Dialog that says:
|||
||| "Microsoft Office Outlook"
||| "Cannot open this item. THe text formanning command is not
||| available. It may not be installed correctly. Install Microsoft
||| Office Outlook again."
|||
||| Been there, done that. Now what?
|||
||| Thank you.