cannot open microsoft web pages.

  • Thread starter Cannot open Microsoft web pages
  • Start date

C

Cannot open Microsoft web pages

Hi,

I have windows 2003 ent. Server. and exchange server 2003 is installed with
Active direcotry. I can browse all the web sites on the machine but i cannot
open only any microsoft web pages.

Sohail
 
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Æ

Ǝиçεl

Hello Sohail,


If Internet Explorer is behaving strangely (crashing, visiting unwanted
sites, etc), it's possible that there is malicious software installed on your
computer.

As a first step, you should allow your antivirus software to scan and
attempt to repair your computer. Additionally, you may want to try the
following Microsoft tools:

· Windows Defender
<https://www.microsoft.com/windows/products/winfamily/defender/default.mspx>

· Windows Live Safety Center
<http://onecare.live.com/site/en-us/default.htm>
Look for Protection, the broom Clean up, also Tune Up..

· Malicious Software Removal Tool
<https://www.microsoft.com/security/malwareremove/default.mspx>
I'd recommend re-downloading Microsoft® Windows® Malicious Software Removal
Tool (KB890830), and saving to a known location--like the desktop, close any
open page, and run a full scan.

You should also ensure your computer has all the security updates available
at Microsoft Update.
<http://update.microsoft.com/microsoftupdate/v6/vistadefault.aspx?ln=en-us>

If you continue to have trouble, you can obtain free malware-related support
from Microsoft Product Support Services by calling +1 (866) PC-SAFETY (+1
(866) 727-2338) in the U.S. and Canada, or at your local international
subsidiary. <http://support.microsoft.com/common/international.aspx>
-=-


If Internet Explorer searches are redirected to unrelated sites or search
engines, it's possible that your computer was infected with malware (see the
previous tip). However, if your computer is not currently infected with
malware, it's possible that at some time in the past, malicious software
altered your computer's DNS settings. DNS works like an "internet phonebook"
that maps URLs (like "windowsupdate.microsoft.com") to internet protocol
addresses (like "207.46.225.221").

To determine if a malicious DNS server is configured:

- Go to Start -> Control Panel ->Network Connections.
- Right click your default connection, usually Local Area Connection or
Dial-up Connection, if you are using Dial-up, and left click on Properties.
- Double-click on the Internet Protocol (TCP/IP) item

Check to see if you're set to something other than "Obtain DNS servers
automatically". If so, contact your ISP to ensure that the address specified
is correct, or set the "Obtain DNS servers automatically" checkbox. Then
restart your computer.
-=-


For more information and support, see the following resources.

Windows Server Update Services Communities
Microsoft communities are great places to exchange ideas with other users
and discuss common issues. You can read and write messages by using an
NNTP-based newsreader such as Microsoft Outlook Express. You can also use the
Web-based newsreader provided by Microsoft to access all of the newsgroups.
To access the WSUS Communities, go to the following:

• Windows Server Update Services Communities Homepage at
http://go.microsoft.com/fwlink/?LinkID=45215


More Documentation
• For high-level information about what's new and features of WSUS, see
Microsoft Windows Server Update Services Overview at
http://go.microsoft.com/fwlink/?LinkID=42213.

• For step-by-step guidance for getting started, including installing WSUS,
setting up a client computer, and deploying your first set of updates, see
Step-by-Step Guide to Getting Started with Microsoft Windows Server Update
Services at http://go.microsoft.com/fwlink/?LinkID=41774.

• For information about planning for, installing, and then configuring WSUS
components and infrastructure, see Deploying Microsoft Windows Server Update
Services at http://go.microsoft.com/fwlink/?linkid=41777.

• For information that helps you automate tasks or customize WSUS, see the
Microsoft Windows Server Update Services Software Developer's Kit at
http://go.microsoft.com/fwlink/?LinkID=43099 and Windows Update Agent
Software Developer's Kit at http://go.microsoft.com/fwlink/?LinkID=43101.
Note that the Windows Update Agent is the Automatic Updates service. Both
SDKs contain information about the application programming interface (API),
as well as sample scripts and ready-to-use tools for your WSUS deployment and
implementation.
-=-


•
<http://technet2.microsoft.com/windowsserver2008/en/library/7c7cb56a-cf73-4697-9830-2ac8cdffb3e31033.mspx?mfr=true>
-=-



This will give you a starting point for your troubleshooting anyway.


Good luck

Ǝиçεl
:.
 
Æ

Ǝиçεl

Hello Sohail,


If Internet Explorer is behaving strangely (crashing, visiting unwanted
sites, etc), it's possible that there is malicious software installed on your
computer.

As a first step, you should allow your antivirus software to scan and
attempt to repair your computer. Additionally, you may want to try the
following Microsoft tools:

· Windows Defender
<https://www.microsoft.com/windows/products/winfamily/defender/default.mspx>

· Windows Live Safety Center
<http://onecare.live.com/site/en-us/default.htm>
Look for Protection, the broom Clean up, also Tune Up..

· Malicious Software Removal Tool
<https://www.microsoft.com/security/malwareremove/default.mspx>
I'd recommend re-downloading Microsoft® Windows® Malicious Software Removal
Tool (KB890830), and saving to a known location--like the desktop, close any
open page, and run a full scan.

You should also ensure your computer has all the security updates available
at Microsoft Update.
<http://update.microsoft.com/microsoftupdate/v6/vistadefault.aspx?ln=en-us>

If you continue to have trouble, you can obtain free malware-related support
from Microsoft Product Support Services by calling +1 (866) PC-SAFETY (+1
(866) 727-2338) in the U.S. and Canada, or at your local international
subsidiary. <http://support.microsoft.com/common/international.aspx>
-=-


If Internet Explorer searches are redirected to unrelated sites or search
engines, it's possible that your computer was infected with malware (see the
previous tip). However, if your computer is not currently infected with
malware, it's possible that at some time in the past, malicious software
altered your computer's DNS settings. DNS works like an "internet phonebook"
that maps URLs (like "windowsupdate.microsoft.com") to internet protocol
addresses (like "207.46.225.221").

To determine if a malicious DNS server is configured:

- Go to Start -> Control Panel ->Network Connections.
- Right click your default connection, usually Local Area Connection or
Dial-up Connection, if you are using Dial-up, and left click on Properties.
- Double-click on the Internet Protocol (TCP/IP) item

Check to see if you're set to something other than "Obtain DNS servers
automatically". If so, contact your ISP to ensure that the address specified
is correct, or set the "Obtain DNS servers automatically" checkbox. Then
restart your computer.
-=-


For more information and support, see the following resources.

Windows Server Update Services Communities
Microsoft communities are great places to exchange ideas with other users
and discuss common issues. You can read and write messages by using an
NNTP-based newsreader such as Microsoft Outlook Express. You can also use the
Web-based newsreader provided by Microsoft to access all of the newsgroups.
To access the WSUS Communities, go to the following:

• Windows Server Update Services Communities Homepage at
http://go.microsoft.com/fwlink/?LinkID=45215


More Documentation
• For high-level information about what's new and features of WSUS, see
Microsoft Windows Server Update Services Overview at
http://go.microsoft.com/fwlink/?LinkID=42213.

• For step-by-step guidance for getting started, including installing WSUS,
setting up a client computer, and deploying your first set of updates, see
Step-by-Step Guide to Getting Started with Microsoft Windows Server Update
Services at http://go.microsoft.com/fwlink/?LinkID=41774.

• For information about planning for, installing, and then configuring WSUS
components and infrastructure, see Deploying Microsoft Windows Server Update
Services at http://go.microsoft.com/fwlink/?linkid=41777.

• For information that helps you automate tasks or customize WSUS, see the
Microsoft Windows Server Update Services Software Developer's Kit at
http://go.microsoft.com/fwlink/?LinkID=43099 and Windows Update Agent
Software Developer's Kit at http://go.microsoft.com/fwlink/?LinkID=43101.
Note that the Windows Update Agent is the Automatic Updates service. Both
SDKs contain information about the application programming interface (API),
as well as sample scripts and ready-to-use tools for your WSUS deployment and
implementation.
-=-


•
<http://technet2.microsoft.com/windowsserver2008/en/library/7c7cb56a-cf73-4697-9830-2ac8cdffb3e31033.mspx?mfr=true>
-=-



This will give you a starting point for your troubleshooting anyway.


Good luck

Ǝиçεl
:.
 
C

Cannot open Microsoft web pages

Hi Support,

Thanks for reply

Basically i have not installed any Antivirus in machine. and i cannot
download windows defender form microsoft.com. because i cannot go to
microsoft.com.

Sohail.
 
C

Cannot open Microsoft web pages

Hi Support,

Thanks for reply

Basically i have not installed any Antivirus in machine. and i cannot
download windows defender form microsoft.com. because i cannot go to
microsoft.com.

Sohail.
 
C

Cannot open Microsoft web pages

Hi Support,

I found the problem but i am not sure how to fix this.

If i install Windows 2003 Service pack 2 then it stops microsoft web pages.

if i uninstall service pack2 then it starts open the microsoft web pages.

Please advise.

Thanks

Sohail
 
C

Cannot open Microsoft web pages

Hi Support,

I found the problem but i am not sure how to fix this.

If i install Windows 2003 Service pack 2 then it stops microsoft web pages.

if i uninstall service pack2 then it starts open the microsoft web pages.

Please advise.

Thanks

Sohail
 
B

Bill Sanderson

Have you tried reinstalling the service pack? I wonder whether there was
some problem with the first install?

My first thought would be to call Microsoft, but since this involves Server
2003, I'm not certain that it would qualify for free support--but I think
that is definitely worth trying.

If you are in the U.S. or Canada, call 1-866-pcsafety. If you are
elsewhere, call the nearest number (see www.microsoft.com)--for paid support
and ask for the free help with virus, spyware, or security patch problems.
The phone call may not be toll free--but you won't be charged for the
support engineer's time.

I'd give them a call and check whether this issue qualifies for free
support--if it does, you should do better there than here in the newsgroups.

"Cannot open Microsoft web pages"
 
Ad

Advertisements

B

Bill Sanderson

Have you tried reinstalling the service pack? I wonder whether there was
some problem with the first install?

My first thought would be to call Microsoft, but since this involves Server
2003, I'm not certain that it would qualify for free support--but I think
that is definitely worth trying.

If you are in the U.S. or Canada, call 1-866-pcsafety. If you are
elsewhere, call the nearest number (see www.microsoft.com)--for paid support
and ask for the free help with virus, spyware, or security patch problems.
The phone call may not be toll free--but you won't be charged for the
support engineer's time.

I'd give them a call and check whether this issue qualifies for free
support--if it does, you should do better there than here in the newsgroups.

"Cannot open Microsoft web pages"
 

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