Cannot Open File: mk@MSITStore : C\\WINNT|Help\windows.chm

[Mark]

Dell Laptop - Win 2K Pro SP4 - IE6

"Cannot Open File: mk@MSITStore : C\\WINNT|Help\windows.chm"

I am having this error appear when trying to open .chm help files (all .chm
files).

I have checked settings for "assoc.chm" and "ftype chm.file" and they are
ok.

This error is only effecting 1 laptop (3 other identical spec dell laptops
and 60 workstations) on the network and seems to have started since changing
from Novell to a Win2Kserver domain.

I have tried a few different solutions but none have worked, so as much
input as possible please!!



Thanks in Advance

Mark.

 

[Guest]

just try to register the hhctrl.ocx with regsvr32

Jacques

 

[Torgeir Bakken (MVP)]

Dell Laptop - Win 2K Pro SP4 - IE6

"Cannot Open File: mk@MSITStore : C\\WINNT|Help\windows.chm"

I am having this error appear when trying to open .chm help files (all .chm
files).

Hi

Start with unregistering and registering hhctrl.ocx in a command prompt
(cmd.exe) or from Start/Run:

regsvr32 /u %windir%\system32\hhctrl.ocx
regsvr32 %windir%\system32\hhctrl.ocx


And unless you have SP4 for Win2k installed, you should install this one:

HTML Help Update to Limit Functionality When It Is Invoked with the
window.showHelp( ) Method
http://support.microsoft.com/default.aspx?kbid=811630

From MS03-048 "Cumulative Security Update for Internet Explorer (824145)" at
http://www.microsoft.com/technet/security/bulletin/MS03-048.asp:

<quote>
As with the previous Internet Explorer cumulative updates that were released
with bulletins MS03-004, MS03-015, MS03-020, MS03-032, and MS03-040, this
cumulative update causes the window.showHelp( ) control to no longer work if
you have not applied the HTML Help update. If you have installed the updated
HTML Help control from Knowledge Base article 811630, you will still be able
to use HTML Help functionality after you apply this update.
</quote>