Cannot install Internet Explorer 6 (SP1)

[Michael]

Hi there

I'm hoping someone can help.

I was getting some strange errors in IE and Outlook
Express eg. Outlook Express just shutting down when I
pressed "reply" to a message.

I have followed procedures to reinstall IE6.1, but during
the install I get the message:

"The software you are installing has not passed Windows
Logo testing to verify its compatibility with Windows XP.
(Tell me why this testing is important.) This software
will not be installed."

I looked at the Technical database and seemingly found
the solution: Microsoft Knowledge Base Article - 828031,
which said to uninstall Hotfix KB823559 and then install
IE6, which I did, but I get the same error.

Help!

Cheers
Michael

 

[Carey Frisch [MVP]]

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378

Troubleshooting Internet Explorer in Windows XP
http://www.kellys-korner-xp.com/xp_ie.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Hi there
|
| I'm hoping someone can help.
|
| I was getting some strange errors in IE and Outlook
| Express eg. Outlook Express just shutting down when I
| pressed "reply" to a message.
|
| I have followed procedures to reinstall IE6.1, but during
| the install I get the message:
|
| "The software you are installing has not passed Windows
| Logo testing to verify its compatibility with Windows XP.
| (Tell me why this testing is important.) This software
| will not be installed."
|
| I looked at the Technical database and seemingly found
| the solution: Microsoft Knowledge Base Article - 828031,
| which said to uninstall Hotfix KB823559 and then install
| IE6, which I did, but I get the same error.
|
| Help!
|
| Cheers
| Michael
|
|