Cannot import messages into Outlook 2003

[suyao]

Hi, all,
I have a problem with Outlook 2003.
Recently, I formatted my harddisk and reinstalled Windows XP. Then, I had
Office 2003 installed without installing any other softwares.
But when I opened Outlook, meant to import my old messages into it, I found
that the menu item "Import and Export" was unavailable (greyed out).
I have uninstalled, reinstalled Office, but nothing better happened.
Can anyone help me? Thanks in advance!

 

[Russ Valentine [MVP-Outlook]]

Did you install the Importers and Exporters?
Use the Office Maintenance Wizard in Control Panel to do so.

 

[Milly Staples [MVP - Outlook]]

And, do you have your mail account setup in Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, suyao asked:

| Hi, all,
| I have a problem with Outlook 2003.
| Recently, I formatted my harddisk and reinstalled Windows XP. Then, I
| had Office 2003 installed without installing any other softwares.
| But when I opened Outlook, meant to import my old messages into it, I
| found that the menu item "Import and Export" was unavailable (greyed
| out).
| I have uninstalled, reinstalled Office, but nothing better happened.
| Can anyone help me? Thanks in advance!

 

[Brian Tillman]

Recently, I formatted my harddisk and reinstalled Windows XP. Then, I
had Office 2003 installed without installing any other softwares.
But when I opened Outlook, meant to import my old messages into it, I
found that the menu item "Import and Export" was unavailable (greyed
out).
I have uninstalled, reinstalled Office, but nothing better happened.
Can anyone help me? Thanks in advance!

The most important thing to remember is DON'T IMPORT YOUR OLD ITEMS! Just
use File>Open>Outlook Data File, browse to your PST, select it, and click
OK. You'll have all yout items back instantly.