Cannot get "Send To --> CD-RW" to work

J

JM

I friend has an HP Pavillion 7852, Windows XP Home. Anytime he tries to
burn straight to his CD-RW via the "Right Click/Send To" option, he gets an
error message that says the drive is not accessible. I have tried two
different drives that I know to work, and he can burn to the drive using a
stand-alone version of Roxio or Nero. It's as if the built-in CD burning
app is disabled.

How can I solve this?

Please tell me if I've left out critical info. I will try to fill in any
blanks.

thank you,

jm
 
C

Chuck

There may be conflicts between the third party burning software and the
built in windows software.
Roxio uses an adaptec aspi32.sys driver, and windows uses a MS version.
Nero uses it's own driver.
 

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