cannot download files

  • Thread starter Thread starter peter
  • Start date Start date
P

peter

recently installed Windows updates...installation crashed
during dowload. Now cannot download any files, cannot get
live update info from Symantec for virus protection. H E L
P ....may have a virus I do not know, can not run online
diagnostics to determine, what can I do?
 
It may be a HOSTS file problem.
Look for a file named HOSTS (no extension, could be hidden) rename it
OLDHOSTS.

If you did not create the file, then you may have parasites, or you are
using a web accelerator program that would be causing this problem.


======
Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm


You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.merijn.org/cwschronicles.html
More: Removal tool: http://www.merijn.org/files/cwshredder.zip
 

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