Cannot Delete Registry Key.

G

Guest

I have removed the Command Security Service (CSS) virus protection software
from my HP pavillion 750c machine (Win XP Home). In the Event Viewer, under
System, I get the following Error message: "The CSS DVP service failed to
start due to the following error: The system cannot find the file specified."
When I try to delete the Registry Key:
LOCAL MACHINE\System\Contol Set 001\Enum\Root\LEGACY_CSS_DVP
I get this message: "Error deleting Key: Cannot delete LEGACY_CSS_DVP: Error
while deleting key." The sc query shows error #1060 service does not exist.
How can I delete this key or get rid of the error message in the Event Viewer?
Thanks for your help,
Fwall4
 
S

Steve Nielsen

Fwall4 said:
I have removed the Command Security Service (CSS) virus protection software
from my HP pavillion 750c machine (Win XP Home). In the Event Viewer, under
System, I get the following Error message: "The CSS DVP service failed to
start due to the following error: The system cannot find the file specified."
When I try to delete the Registry Key:
LOCAL MACHINE\System\Contol Set 001\Enum\Root\LEGACY_CSS_DVP
I get this message: "Error deleting Key: Cannot delete LEGACY_CSS_DVP: Error
while deleting key." The sc query shows error #1060 service does not exist.
How can I delete this key or get rid of the error message in the Event Viewer?
Thanks for your help,
Fwall4

Try doing the regedit in Safe Mode.

Steve
 
R

R. McCarty

Some Keys/Sub-Keys have permissions that prevent a user
from deleting them. To change, Right Click the key and take
Permissions, add yourself and then grant yourself full control.
 
A

Alex Nichol

Fwall4 said:
I have removed the Command Security Service (CSS) virus protection software
from my HP pavillion 750c machine (Win XP Home). In the Event Viewer, under
System, I get the following Error message: "The CSS DVP service failed to
start due to the following error: The system cannot find the file specified."
When I try to delete the Registry Key:
LOCAL MACHINE\System\Contol Set 001\Enum\Root\LEGACY_CSS_DVP
I get this message: "Error deleting Key: Cannot delete LEGACY_CSS_DVP: Error
while deleting key.

You cannot (or at least not at all easily) delete from Enum

Instead look in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\
for the subkey concerned and delete that

Always work on CurrentControlSet, not an explicitly numbered one
 
G

Guest

Hi McCarty:
Thanks for your help. Changing permission did the trick. I appreciate you
fast response.
Fred
 

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