Cannot delete print job

W

Walter

I was printing a photo to my HP DeskJet 5550 and had
problems. Nothing printed so I checked the Printer
controller window to check status. It indicated the job
was pirnting. I decided to cancel the print job and the
status changed to "Deleting". However, it has not
changed since and I can not remove the job. The stsus
just leists "deleting". I have tried everything and now
I can not print a simple text file. I tried
disconnecting the printer. Turning the printer off.
Even restoring my computer to an earlier time. The job
keeps appearing. I am running Windows XP.
 
Y

yieldyieldyield

Walter said:
I was printing a photo to my HP DeskJet 5550 and had
problems. Nothing printed so I checked the Printer
controller window to check status. It indicated the job
was pirnting. I decided to cancel the print job and the
status changed to "Deleting". However, it has not
changed since and I can not remove the job. The stsus
just leists "deleting". I have tried everything and now
I can not print a simple text file. I tried
disconnecting the printer. Turning the printer off.
Even restoring my computer to an earlier time. The job
keeps appearing. I am running Windows XP.

Well, you have to hit CTRL-ALT-DELETE to bring up the Windows Task
Manager. Click on the "Processes" tab. Look in the list for
"spoolsv.exe". Right click on it and select End Process. When it asks
if you are sure, choose yes. This will remove the job from the queue
and you'll be able to print again. Thanks, Carlos

Tengo una benodia!
 
B

Burt

yieldyieldyield said:
Well, you have to hit CTRL-ALT-DELETE to bring up the Windows Task
Manager. Click on the "Processes" tab. Look in the list for
"spoolsv.exe". Right click on it and select End Process. When it asks
if you are sure, choose yes. This will remove the job from the queue
and you'll be able to print again. Thanks, Carlos

Tengo una benodia!

Same problem with my canon ip5000, p4, xp pro. I finally had to go into the
printer driver software and check print directly to printer and not use the
spooler with this printer. What a pain! Each print job keeps the computer
tied up until complete. No one on this NG has had the answer for me.
 
G

Guest

Use the below small Bat file to delete print jobs in the queue.
Create it using NotePad or WordPad. Give it it name like KillPrintJob.bat
and save it in My Documents or wherever you prefer. Next time you have
a similar problem, just doubleclick the Bat file and the queue delete it.

@echo off
net stop "print spooler"
del /q "%SystemRoot%\system32\spool\PRINTERS\*.*"
net start "print spooler"
ping localhost -n 5 > nul
 
B

Burt

Byte said:
Use the below small Bat file to delete print jobs in the queue.
Create it using NotePad or WordPad. Give it it name like KillPrintJob.bat
and save it in My Documents or wherever you prefer. Next time you have
a similar problem, just doubleclick the Bat file and the queue delete it.

@echo off
net stop "print spooler"
del /q "%SystemRoot%\system32\spool\PRINTERS\*.*"
net start "print spooler"
ping localhost -n 5 > nul

Thank you for the info and bat file. My real problem is that I can not use
the Canon i5000 unless I disable the spooler for this printer in the Canon
driver software. I had to set it up to print directly to the printer
instead of the spooler as it will not print to the spooler, will not permit
deletion of the print job, and locks up the computer. To disable the
spooler, cancel the print job, and restart the spooler doesn't solve my
problem which is that I want to use the spooler with this printer. Anyone
have the answer for this problem?
 
T

Tom Ferguson

Try deleting the failed job(s) from the spooler directory, restatring
and printing.

The default spool directory is
c:\Womdows\system32\spool\PRINTERS

Delete every file found there and restart Windfows.

Let us know.

Tom
MSMVP
Windows Shell/User

:
: : > Use the below small Bat file to delete print jobs in the queue.
: > Create it using NotePad or WordPad. Give it it name like
KillPrintJob.bat
: > and save it in My Documents or wherever you prefer. Next time you
have
: > a similar problem, just doubleclick the Bat file and the queue
delete it.
: >
: > @echo off
: > net stop "print spooler"
: > del /q "%SystemRoot%\system32\spool\PRINTERS\*.*"
: > net start "print spooler"
: > ping localhost -n 5 > nul
: >
:
: Thank you for the info and bat file. My real problem is that I can
not use
: the Canon i5000 unless I disable the spooler for this printer in the
Canon
: driver software. I had to set it up to print directly to the printer
: instead of the spooler as it will not print to the spooler, will not
permit
: deletion of the print job, and locks up the computer. To disable the
: spooler, cancel the print job, and restart the spooler doesn't solve
my
: problem which is that I want to use the spooler with this printer.
Anyone
: have the answer for this problem?
: > --
: > XP - WNP
: > Today is the first day of the
: > rest of your life.
: >
: >
: > "Burt" wrote:
: >
message
: >> : >> >
: >> > Walter Wrote:
: >> >> I was printing a photo to my HP DeskJet 5550 and had
: >> >> problems. Nothing printed so I checked the Printer
: >> >> controller window to check status. It indicated the job
: >> >> was pirnting. I decided to cancel the print job and the
: >> >> status changed to "Deleting". However, it has not
: >> >> changed since and I can not remove the job. The stsus
: >> >> just leists "deleting". I have tried everything and now
: >> >> I can not print a simple text file. I tried
: >> >> disconnecting the printer. Turning the printer off.
: >> >> Even restoring my computer to an earlier time. The job
: >> >> keeps appearing. I am running Windows XP.
: >> >
: >> > Well, you have to hit CTRL-ALT-DELETE to bring up the Windows
Task
: >> > Manager. Click on the "Processes" tab. Look in the list for
: >> > "spoolsv.exe". Right click on it and select End Process. When
it asks
: >> > if you are sure, choose yes. This will remove the job from the
queue
: >> > and you'll be able to print again. Thanks, Carlos
: >> >
: >> > Tengo una benodia!
: >> >
: >> >
: >> > --
: >> > yieldyieldyield
: >>
: >> Same problem with my canon ip5000, p4, xp pro. I finally had to go
into
: >> the
: >> printer driver software and check print directly to printer and not
use
: >> the
: >> spooler with this printer. What a pain! Each print job keeps the
: >> computer
: >> tied up until complete. No one on this NG has had the answer for
me.
: >>
: >>
: >>
:
:
 
G

Guest

Hi Carlos (or anyone who can help): I followed your suggestion to remove a
job from the print queue and it worked great. But now I can't print at all.
When I click on print, I get a little window that shows the job is printing,
but then nothing happens, and when I open the printer window, there's no job
in there. Another post here suggested that I go into manager and restart the
print spooler, which I did. But still, nothing. HELP!!!!

Iris
 

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