cannot delete message from deleted items

  • Thread starter Thread starter Julie
  • Start date Start date
J

Julie

I have a message in my deleted items folder that when
choosing delete opens the McAfee box warning of potential
virus and wants me to choose open or do not open, but will
not delete. I have tried choosing another file and
holding ctrl and choosing the file I want deleted and then
choosing delete, I have tried moving it to the desktop but
it will only copy there, I have tried every form of delete
possible. I need help. Anyone know how?

Outlook 2002.
 
Can you empty the deleted items folder entirely? Or turn off the McAfee
scanning temporarily to see if it makes a difference?
 
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