Cannot delete a reminder

[Doug]

This new PC came with Office 2007 with BCM pre-installed. BCM puts a backup
task in the To DO list.

BCM has not been used and has been uninstalled. Unfortunately a reminder
pops up each time Outlook is started saying thye nbackup is overdue.
I cannot mark complete or delete this task. I just get notified that the
message cannot be found. I have run scanpst but it hasn't fixed the problem.
How can I delete this reminder?

This has also been posted in the BCM forum.

Regards

 

[neo [mvp outlook]]

Have you tried starting Outlook with the /cleanreminders command line
switch?

Example:
Start > Run > Type: outlook.exe /cleanreminders > OK button

 

[Doug]

No I haven't. How do I find information about that switch?

 

[Brian Tillman [MVP - Outlook]]

No I haven't. How do I find information about that switch?

See if this helps: http://www.outlook-tips.net/beginner/switches.htm

 

[Doug]

/cleanreminders didn't fix it.
Whenever I click the red flad I get:-
"The message you specified cannot be found."

I would have thought that scanpst would fix it, but apparently not.

Any other ideas? This has been going on for 11 weeks, now, every time
Outlook is open - several times a day as the user is in and out of the office
often.

 

[Brian Tillman [MVP - Outlook]]

/cleanreminders didn't fix it.
Whenever I click the red flad I get:-
"The message you specified cannot be found."

I would have thought that scanpst would fix it, but apparently not.

Any other ideas?

I'd create a new PST, make it my delivery location, then move everything
from the old PST to the new one. This can't copy the reminder that doesn't
have an entry so the new data store should contain only valid entries.