Cannot connect to Windows 2000 Server in remote administration mod

[Guest]

Hi
I am using windows 2000 server sp4 with iis 5.0 and terminal services setup
in remote administrative mode.

I am trying to connect to the 2000 server via XP pro sp2 client utilizing
remote desktops. Both machines are on the same subnet.

When attempting to connect the screen says "connecting to server
<servername>" then it displays "disconnecting from server"

 

[Vera Noest [MVP]]

Anything in the EventLog on the server or the client?
Can you telnet to port 3389?
Can you connect with a remote session to the server from the console
of the server itself?
I understand that you are using the Remote Desktops utility from the
2003 AdminPak. Can you connect with the standard rdp client (mstsc)?
Can you connect from another client?

186645 - Troubleshooting RDP Client Connection Problems
http://support.microsoft.com/?kbid=186645

187628 - Using Telnet to Test Port 3389 Functionality
http://support.microsoft.com/?kbid=187628

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
___ please respond in newsgroup, NOT by private email ___

 

[Guest]

Nothing in event log for either the XP client or the 2000 server.
I could not telnet to port 3389.
Utilizing the Terminal services manager on the serverin the left pane I see
the domain in green and the terminal server encircled in red with a line
through it.
The right pane says "you could not be authenticated on this server"

-I am logged in as the domain administrator
the domain administrators global group is a member of the local
administrators group.

After reading through the links provided (Thanks!) I discovered that
Terminal services configuration has no connection defined, therfore It cannot
be configured. When trying to add a new connection there is no connection
type to choose from in the drop down box. is RDP the connection type? What
should I be seeing here.

Peace.
-JB

 

[Vera Noest [MVP]]

Yes, in Terminal Services Configuration you should be able to
create a new connection and choose "Microsoft RDP" as the
connection type.

Seems like your installation of TS is corrupt / incomplete. I would
however expect an Event, stating that the TS service could not
start, or something similar.
Has it ever worked correctly before? If so, what happened / was
changed on the server just before it stopped working?

Since you are only using TS in Remote Admin mode, I would uninstall
TS completely, reboot and then install again.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
___ please respond in newsgroup, NOT by private email ___