Cannot connect to my POP server with Windows Mail

G

Guest

Hi All,
I seem to be having the same problem as one of the guys below. All of my
server setting are correct; but Windows Mail refuses to be able to connect to
my email server; which to say the least; it's getting tiring using Webmail.

Has anyone been able to fix this problem on their own computer; or is there
any advice to get this to work?

Thanks,
Justin
 
F

Frank Saunders, MS-MVP, OE/WM

NeoLithium said:
Hi All,
I seem to be having the same problem as one of the guys below. All of my
server setting are correct; but Windows Mail refuses to be able to connect
to
my email server; which to say the least; it's getting tiring using
Webmail.

Has anyone been able to fix this problem on their own computer; or is
there
any advice to get this to work?

Thanks,
Justin

The exact error message would help us a lot. This is usually caused by an
anti-spam program or an anti-virus set to scan email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE. Turn off any anti-spam program.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
 
S

Steve Cochran

Try removing the account, closing WinMail and then adding it back again.

Also you can enable a log file via Tools | Options | Advanced | Maintenance
for mail and that may give an indication of what the problem is.

steve
 
S

Steve Cochran

I don't think we know yet if WinMail has the same issues vis a vis the email
scanning as in OE.

steve
 

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