Cannot clear print que

[Joseph]

Hello,
I have a shared print driver from a Windows 2000 Server. This workstation is
XP professional and has the shared print driver on this workstation. The
local workstation print folder continously shows that this shared print
driver has a number "1" in residing in the print que. I have tried to go to
the "Delete all documents command" and execute but there are no print jobs
existing to delete. I tried going into the
%systemroot%>system32>spool>printers and remove any files that would hang
the print spool up yet there are no files to delete. I tried restarting the
print spool service and rebooting but still did not remove the "1" from
print que. I tested a test print page to theshared printer and it test print
page correctly. Any suggestions? Thanks in advanced.
Joe

 

[john doe]

Goto your administrave tools then services and restart the print spooler.
That should clear out the print que.
Thanks