Cannot clear history - HELP


P

PattiChati

My daughter has ATT /SBC YAHOO browser and has no "tools" tab in her pull
down menu. She needs to clear the history. She is planning party for her
husband and has to clear the history all the time. She went to Control
Panel > Internet Options > and clicked on delete history there, but it did
not delete it.

Can anyone help me - so I can help her? She is very computer illiterate, so
I am trying to do this for her.
 
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G

Guest

PattiChati said:
My daughter has ATT /SBC YAHOO browser and has no "tools" tab in her pull
down menu. She needs to clear the history. She is planning party for her
husband and has to clear the history all the time. She went to Control
Panel > Internet Options > and clicked on delete history there, but it did
not delete it.

Can anyone help me - so I can help her? She is very computer illiterate, so
I am trying to do this for her.

Well what the relation with the party with History anyway?.
Try to run Disk cleanUp in Safe mode, on how to do that try to press or Tap
the F8 on Boot up and you will get the Boot up option select safe Mode and do
the clean Up Disk there and clear the History too.
If still try to download this tool but be careful with what you are deleting:
http://www.purgeie.com/delinv/index.htm
Delete the Temp files and History by this tool.
Also try to scan for malwars on the machine by downloading this utility:
http://www.safer-networking.org for Spybot S&D
HTH.
Let us know.
Regards,
nass
 
D

Daave

PattiChati said:
My daughter has ATT /SBC YAHOO browser and has no "tools" tab in her
pull down menu. She needs to clear the history. She is planning
party for her husband and has to clear the history all the time. She
went to Control Panel > Internet Options > and clicked on delete
history there, but it did not delete it.

Can anyone help me - so I can help her? She is very computer
illiterate, so I am trying to do this for her.

On the browser itself, have her try the following:

Tools-> Browser Options->General->History
 
P

PattiChati

I meant to say on the browser itself, she doesn't have tools. She can get
to a place that should allow her to delete history, but it is grayed out.
 
D

Daave

PattiChati said:
I meant to say on the browser itself, she doesn't have tools. She
can get to a place that should allow her to delete history, but it is
grayed out.

The only other suggestions I have are to try Control-H or perhaps search
for the Yahoo Browser history folder using Windows Explorer and then
delete the entries manually. Personally, I would just uninstall that
dang browser and use IE, Firefox, or Opera; at least these browsers
don't have you jumping through hoops to perform simple operations.

One last idea: Ccleaner, which is normally excellent at deleting temp
files, history entries, etc. You can find it at http://www.ccleaner.com/
..
 
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B

bojimbo26

My daughter has ATT /SBC YAHOO browser and has no "tools" tab in her pull
down menu. She needs to clear the history. She is planning party for her
husband and has to clear the history all the time. She went to Control
Panel > Internet Options > and clicked on delete history there, but it did
not delete it.

Can anyone help me - so I can help her? She is very computer illiterate, so
I am trying to do this for her.

Try here http://help.yahoo.com/us/sbc/tutorials/cl3/c3_options1.html

and scroll down the page .
 
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G

Guest

What exactly is it that she can't clear? Is it the automatic text that comes
up when you type into the address bar? If so, just highlight the text and
hit delete on the keyboard.
 

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