cannot authenticate passwords

  • Thread starter Thread starter cmar
  • Start date Start date
C

cmar

On my new Win XP pro system, I cannot authenticate OE pop mail password,
which I know is correct. Same problem in Thunderbird email client.
Could there be a corrupted password file or am I lacking some XP
privileges?
Thanks, CMA
 
You need to contact your Internet Service Provider for assistance
with email password issues.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| On my new Win XP pro system, I cannot authenticate OE pop mail password,
| which I know is correct. Same problem in Thunderbird email client.
| Could there be a corrupted password file or am I lacking some XP
| privileges?
| Thanks, CMA
 
Check position of capslock key. Also check that you are using the correct
name and format for the username. Carey's correct in that this is not an XP
issue, it's and authentication one. Privileges have naught to do with this,
nor does a "corrupt password file" (if you're typing it in, then it's not a
file on the system). Either the user name or the password is incorrect or in
the wrong format.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
After sticking his head out from his XP firewall, cmar had this to say:
On my new Win XP pro system, I cannot authenticate OE pop mail password,
which I know is correct. Same problem in Thunderbird email client.
Could there be a corrupted password file or am I lacking some XP
privileges?
Thanks, CMA
Click to expand...

If it's happening using both OE and Thunderbird and you're sure the
username/password pair are correct, then it's probably a problem on your
ISP's end. Contact them to fix it. Does your ISP also offer web access to
your email account? If so, try that and see whether you can get to your
mail.
 
Thunderbird DOES not use a common password file with OE. Problem is most
likely @ ISP or your configuration of the pop access is not correct.
 
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