cannot ADD a printer in XP

[ericm]

When I click 'Add Printer' from
Control Panel > Printers and Faxes
I recieve a dialog message:
'Operation could not be completed'
ergo I cannot install a printer. Help!

 

[Mary Sauer]

"Operation Could Not Be Completed" Error Message When You Use the Add Printer Wizard
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314876

 

[Robert Orleth [MSFT]]

Those two files have to be there as they are part of Windows.